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- Tasks: Enhance guest experiences and support operational excellence across iconic venues.
- Company: Join Levy, a leading global hospitality partner with a focus on innovation.
- Benefits: Enjoy competitive salary, health perks, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team making unforgettable moments at world-famous venues.
- Qualifications: No experience needed; just bring your passion and willingness to learn.
- Other info: Flexible travel opportunities and a supportive environment for personal growth.
The predicted salary is between 8000 - 12000 £ per month.
Salary/Hourly Rate: 30,000 per year
Location: Remote
Reporting to: Head of Business Excellence
Hours/working pattern: 40 hours per week, 5 out of 7 days
Contractual Requirements: Candidates must be aged 18+
Levy Business Excellence are looking to recruit a Business Excellence Executive to assist with the continuous management of our set of operating standards known within Levy as Signatures. Working to align consistency to our operation and processes. We have fantastic and varied venues that we work across and support, from world famous football grounds such as Tottenham Hotspur to Villa Park. Other amazing venues include Wimbledon, the O2 and the SEC in Glasgow.
You will report into the Head of Business Excellence and Business Excellence Managers working together to continually enhance guest and team member experience and our pursuit of excellence. In return we will offer not only a great package but lots of support and training with the opportunity to progress.
You do not need to have any experience to apply for this vacancy as full training will be provided as part of the apprenticeship! On completion of the Apprenticeship you will achieve the Business Administration L3 and become a qualified Administrator.
The role of Business Excellence Executive in a nutshell:
- To continually enhance guest experience and pursuit of excellence through delivery of clearly communicated, effective and updated company operating procedures (known in Levy as Signatures)
- Support in measuring compliance of operating standards through In Pursuit of Excellence (IPOE) review process
- Operational day visits to give constructive feedback to our venue managers
- Coach and support venues in implementation and maintaining of standards
- Support in optimising our Paperless system for venue teams
- Demonstrate and deliver our Levy vision and values with integrity
- Align standards to our fast-paced business to keep Levy ahead of competitors
- Travel to our amazing venues across the UK and Ireland – travel costs covered as part of the package.
Our ideal Apprentice will:
- Strong attention to detail.
- Excellent communication and coaching skills.
- Organisational skills for managing multiple venues.
- Problem-solving and adaptability.
- Familiarity with digital tools.
- Integrity and alignment with Levy's vision and values.
The ideal candidate will have experience in hospitality or venue operations, with a strong understanding of compliance and operational standards. They will be an excellent communicator, capable of influencing teams and driving continuous improvement. Analytical skills, adaptability, and a guest-centric mindset are essential. Desirable qualities include project management experience and data analysis. Flexibility for travel and alignment with Levy's values are key.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Financial wellbeing programme and preferred rates on salary finance products
- Aviva Digicare – Free annual healthcare check
- Medicash – Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family.
- Pension scheme and Life Assurance
- Employee Assistance Programme
- Holiday purchase scheme
- Sharebuy Scheme
- Recognition awards including Be a Star peer recognition and Long Service Awards
- Employee networks created and led by employees for employees
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment, Health & Wellbeing and Travel discounts
- Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
- Vodafone discounts
- On-going training & development and career pathway
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision.
Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.
Apprentice Business Excellence Executive - London employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Business Excellence Executive - London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Levy's values and mission. Show us that you understand what we stand for and how you can contribute to our pursuit of excellence. Tailor your answers to reflect our commitment to guest experience and operational standards.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your skills and experiences that align with the role of Business Excellence Executive.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our team at Levy.
We think you need these skills to ace Apprentice Business Excellence Executive - London
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Excellence Executive. Mention any relevant experiences, even if they’re from school or hobbies!
Show Off Your Communication Skills: Since excellent communication is key for this role, use clear and concise language in your application. Make it easy for us to see how you can effectively convey ideas and feedback.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Compass Group
✨Know Your Venues
Familiarise yourself with the venues Levy operates in, like Tottenham Hotspur and Wimbledon. Understanding their unique characteristics will help you demonstrate your enthusiasm and knowledge during the interview.
✨Showcase Your Communication Skills
As a Business Excellence Executive, strong communication is key. Prepare examples of how you've effectively communicated in past experiences, even if they are from school or other activities. This will show your potential to influence teams positively.
✨Emphasise Problem-Solving Abilities
Think of specific instances where you've tackled challenges or improved processes. Highlighting your problem-solving skills will align well with the role's focus on continuous improvement and operational excellence.
✨Align with Levy's Values
Research Levy's vision and values, and be ready to discuss how your personal values align with theirs. Showing that you understand and resonate with their mission will set you apart as a candidate who truly fits the company culture.
