At a Glance
- Tasks: Ensure smooth operations by maintaining cleanliness and assisting with customer care.
- Company: Join CH&CO, a company that values individuality and invests in its people.
- Benefits: Enjoy great training, wellbeing support, holiday purchase scheme, and high street discounts.
- Why this job: Make a real impact while progressing your career in a supportive environment.
- Qualifications: Experience in customer care, adaptability, and strong communication skills.
- Other info: Dynamic team culture with regular social events and opportunities for personal development.
The predicted salary is between 24000 - 36000 £ per year.
We're currently recruiting a dedicated Senior Events Porter to help ensure the smooth running of operations at CH&CO on a full time basis, contracted to 35 hours per week. As a Senior Events Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Here's an idea of what your shift pattern will be:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
Could you bring your spark to CH&CO? Here's what you need to know before applying:
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Senior Events Porter in Liverpool employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Events Porter in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those at CH&CO. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your individuality shine through. They want to see how you can bring your unique spark to their team.
✨Tip Number 3
Prepare for the unexpected! In the events world, things can change quickly. Be ready to demonstrate your adaptability and problem-solving skills during interviews or assessments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, tailored just for you.
We think you need these skills to ace Senior Events Porter in Liverpool
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love seeing individuality, so don’t be afraid to express who you are and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Senior Events Porter role. Highlight your experience in customer care and any relevant skills that match the job description. We want to see how you can bring your spark to CH&CO!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Senior Events Porter. Familiarise yourself with tasks like maintaining cleanliness, assisting staff, and handling customer requests. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Care Skills
Since this role emphasises high-quality customer care, prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where your communication skills made a difference or how you handled pressure while ensuring customer satisfaction.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle various scenarios, such as dealing with difficult customers or managing multiple tasks at once. Practise your responses to these types of questions, focusing on your adaptability and decision-making skills, which are crucial for this role.
✨Emphasise Teamwork and Initiative
Highlight your ability to work well in a team and take initiative when needed. Share examples of how you've collaborated with others in previous roles and how you’ve taken charge in situations to ensure everything runs smoothly. This will align with CH&CO's values of teamwork and individual contribution.