At a Glance
- Tasks: Welcome guests, manage communications, and support event coordination in a vibrant team.
- Company: Join CH&CO, a company that values individuality and invests in its people.
- Benefits: Enjoy competitive pay, training opportunities, wellbeing support, and discounts.
- Other info: Flexible part-time hours with great career growth potential.
- Why this job: Be the friendly face of our company and make a real impact on visitor experiences.
- Qualifications: Strong communication skills, organisational abilities, and a passion for customer service.
The predicted salary is between 12.71 - 12.71 £ per hour.
Salary: £12.71 per hour
Shift hours: Part Time
We're currently recruiting a friendly Receptionist to provide first-class reception service for CH&CO on a part time basis, contracted to 25 hours per week. As a Receptionist, you will work in a welcoming team to ensure that all staff and visitors are greeted and dealt with in a warm and efficient manner. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go above and beyond.
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Here's an idea of what your shift patterns will be: Rotating shifts.
Your key responsibilities will include:
- Provide a warm welcome, assist and direct guests/visitors, as the first point of contact
- Represent CH&CO in a way that positively affects client, staff or suppliers perceptions both face to face, email and over the telephone
- Inform RCP personnel when visitors have arrived
- Take ownership of the Members & Fellows lounge providing daily hospitality services
- Assist with deliveries for events, including for exhibitors, coordinating with relevant teams to provide a seamless service for the event day and facilitate collections
- Aid in the smooth running of events by assisting the lead receptionist and event managers as per the business needs
- Work in close partnership with other relevant departments such as: Meetings and Events, Kitchen, Porterage, AV, Operations Team and other Contractors i.e. Security, Cleaners, Maintenance etc.
Our ideal Receptionist will:
- Have excellent verbal and written communication skills
- Possess fantastic organisational skills with the ability to prioritise tasks
- Be competent in using Microsoft Office and general office equipment
- Display passion for delivering excellent customer service
- Be an excellent team player
- Have the ability to develop and maintain good working relationships
- Demonstrate exceptional timekeeping and reliability
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Receptionist - Part Time - Liverpool employer: Compass Group
CH&CO is an exceptional employer located in Liverpool, offering a vibrant work culture that prioritises employee wellbeing and development. With a strong commitment to recognising individual contributions, the company provides extensive training opportunities, a supportive environment, and a range of benefits including a life assurance scheme and holiday purchase options. Join us to be part of a team that values diversity and empowers you to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Part Time - Liverpool
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Compass Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Compass Group and let us see your personality shine through!
We think you need these skills to ace Receptionist - Part Time - Liverpool
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Compass Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Compass Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Compass Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Compass Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Compass Group will surely appreciate.
