Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and support patients' dining needs in a hospital environment.
- Company: Join the Medirest Family, part of Compass Group UK&I, dedicated to healthcare excellence.
- Benefits: Flexible shifts, training opportunities, and a chance to make a real difference in patient care.
- Other info: Diverse and inclusive workplace where your unique talents are celebrated.
- Why this job: Be a vital part of a team that enhances patient experiences every day.
- Qualifications: Passion for customer service and willingness to learn; no prior experience required.
The predicted salary is between 20000 - 25000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Here's an idea of what your shift patterns will be: 4 on 4 off.
Key responsibilities:- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
- Have awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- Take pride in what you do and have a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check; costs met by the employer.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
#Medirest
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Ward Hostess/Host in Littleton employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host in Littleton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Medirest and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone the extra mile for someone. Being able to share these stories will highlight your passion for patient care during the interview.
✨Tip Number 3
Dress the part! Even if the role is casual, showing up looking smart and professional can make a great first impression. It shows that you respect the opportunity and are ready to represent the Medirest family.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a nice touch that reflects your commitment to great customer service!
We think you need these skills to ace Ward Hostess/Host in Littleton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share any experiences where you've gone the extra mile to help someone, especially in a healthcare setting. We want to see that you genuinely care about making a difference.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Ward Hostess/Host. Mention specific responsibilities from the job description, like handling dietary queries or providing excellent service, to show us you're the perfect fit!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Medirest Family!
How to prepare for a job interview at Compass Group
✨Know Your Stuff
Familiarise yourself with the role of a Ward Hostess/Host. Understand the key responsibilities, like taking orders and ensuring patient satisfaction. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Your Passion for Patient Care
During the interview, share examples of how you've gone the extra mile for customers or patients in the past. Highlight your ability to communicate effectively and your understanding of the importance of nutrition and hydration in a healthcare setting.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as dealing with distressed patients or managing dietary queries. Think through potential scenarios beforehand and be ready to demonstrate your problem-solving skills and empathy.
✨Dress the Part
Even though this is a catering role, first impressions matter! Dress smartly and professionally for your interview. It shows respect for the interviewers and the role you're applying for, and it sets a positive tone for the conversation.