At a Glance
- Tasks: Provide exceptional customer service and support patients' dining needs in a hospital setting.
- Company: Join the Medirest Family, part of Compass Group UK&I, a leader in healthcare catering.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Diverse and inclusive workplace where you can truly be yourself.
- Why this job: Make a real difference in patients' lives while growing your career in healthcare.
- Qualifications: Passion for patient care and willingness to learn; no prior experience required.
The predicted salary is between 20000 - 25000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Here's an idea of what your shift patterns will be: 3 out of 7 days.
Key responsibilities:- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
- Have awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- Take pride in what you do and have a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check; costs met by the employer.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Ward Hostess/Host in Leigh employer: Compass Group
At Medirest, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and empowers our team members to thrive. As a Ward Hostess/Host, you'll enjoy competitive pay, comprehensive training, and the opportunity to make a meaningful impact in the healthcare sector while working alongside dedicated professionals in a dynamic environment. Join us in delivering outstanding patient care and experience unparalleled growth opportunities within one of the UK's leading businesses.
StudySmarter Expert Advice🤫
We think this is how you could land Ward Hostess/Host in Leigh
✨Tip Number 1
Get to know the company! Research Medirest and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a warm and welcoming environment, think of examples from your past experiences where you've gone the extra mile for someone. This will help you shine during your interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work as a Ward Hostess/Host at Medirest.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the Medirest family and contributing to patient care.
We think you need these skills to ace Ward Hostess/Host in Leigh
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through! Share any experiences where you’ve gone the extra mile to help someone, especially in a healthcare setting. We want to see that you genuinely care about making a difference.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Ward Hostess/Host. Mention specific responsibilities from the job description, like taking orders or liaising with ward staff, to show us you understand what the job entails.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Medirest Family!
How to prepare for a job interview at Compass Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Ward Hostess/Host. Familiarise yourself with the responsibilities like taking orders, preparing meals, and ensuring hygiene standards. This will show your genuine interest in the position and help you answer questions confidently.
✨Show Your Passion for Customer Service
During the interview, highlight your passion for customer service. Share examples from past experiences where you went the extra mile for someone. This is crucial in a healthcare setting, as it demonstrates your commitment to patient care and making a difference in their experience.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, especially under pressure. Think about times when you had to deal with difficult customers or manage multiple tasks at once. Practising these scenarios can help you articulate your thought process clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
