Customer Service Assistant - Full Time - Leicester
Customer Service Assistant - Full Time - Leicester

Customer Service Assistant - Full Time - Leicester

Leicester Full-Time 26000 - 30000 £ / year (est.) No home office possible
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Compass Group

At a Glance

  • Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
  • Company: Join Eurest, a leader in workplace catering with a focus on sustainability.
  • Benefits: Earn £12.5 per hour with opportunities for career progression and recognition.
  • Other info: Dynamic work environment with a commitment to diversity and personal growth.
  • Why this job: Be part of a passionate team that values individuality and rewards hard work.
  • Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.

The predicted salary is between 26000 - 30000 £ per year.

Salary: £12.5 per hour

Shift hours: Full Time

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a full time basis, contracted to 38.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Eurest and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn’t essential.

At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Customer Service Assistant - Full Time - Leicester employer: Compass Group

Eurest is an exceptional employer that values its team members and fosters a vibrant work culture in Leicester. With a commitment to employee growth, we offer numerous opportunities for advancement while celebrating individuality and recognising outstanding contributions. Join us in delivering mindful and flavourful catering experiences, all while being part of a supportive team that prioritises sustainability and inclusivity.
Compass Group

Contact Detail:

Compass Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant - Full Time - Leicester

✨Tip Number 1

Get to know Eurest! Research the company culture and values. When you understand what makes them tick, you can tailor your approach in interviews and show how you fit right in.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to showcase your passion for delivering excellent service.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Eurest.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us.

We think you need these skills to ace Customer Service Assistant - Full Time - Leicester

Customer Service
Teamwork
Food Preparation
Cash Handling
Food Handling & Hygiene Standards
Health & Safety Regulations
Time Management
Ability to Work Under Pressure
Enthusiastic Attitude
Reliability
Attention to Detail
Positive Brand Representation
Creativity in Food Display

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.

Tailor Your CV: Make sure your CV highlights any relevant experience, especially in catering or customer service. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your achievements!

Be Yourself: At StudySmarter, we celebrate individuality, so don’t hesitate to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly team atmosphere.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Compass Group

✨Know Your Stuff

Before the interview, make sure you understand Eurest's mission and values. Familiarise yourself with their commitment to sustainability and exceptional customer service. This will show that you're genuinely interested in the company and its goals.

✨Show Your Passion

During the interview, let your enthusiasm for food and customer service shine through. Share specific examples of how you've gone above and beyond in previous roles to create a positive experience for customers. This will demonstrate your can-do attitude and passion for the role.

✨Team Player Vibes

Eurest values teamwork, so be prepared to discuss how you work well with others. Think of examples where you've collaborated effectively in a busy environment. Highlighting your ability to thrive under pressure will resonate well with the interviewers.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, opportunities for progression, or how Eurest supports its employees. This shows that you're not just interested in the job, but also in being part of a supportive and growth-oriented environment.

Customer Service Assistant - Full Time - Leicester
Compass Group
Location: Leicester
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