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- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join a vibrant team at CH&CO, part of Compass Group UK&I.
- Benefits: Enjoy competitive pay, training opportunities, wellbeing support, and discounts.
- Other info: Flexible hours with opportunities for personal growth and regular social events.
- Why this job: Be the face of our brand and make a real impact in hospitality.
- Qualifications: Passion for service, teamwork, and great communication skills required.
The predicted salary is between 13 - 16 £ per hour.
Salary: £13.5 per hour
Shift hours: Part Time
We are looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a permanent casual basis, contracted to 0 hours per week. You will join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Working with us has its perks! People are at the heart of everything we do, so we have developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant - Part Time - Leeds employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant - Part Time - Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CH&CO. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about scenarios where you can demonstrate your ability to handle different types of customers. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality in a way that stands out from the crowd.
We think you need these skills to ace Hospitality Assistant - Part Time - Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A little enthusiasm goes a long way!
Tailor Your Application: Make sure to tailor your application to the role of Hospitality Assistant. Highlight any relevant experience and skills that match what we’re looking for, like teamwork and communication. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the info you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Compass Group
✨Know the Company
Before your interview, take some time to research CH&CO. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Hospitality Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure guests leave with a smile.
✨Practice Common Interview Questions
Think about common interview questions related to hospitality roles, such as how you would greet a guest or handle a complaint. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Even if the role is casual, showing that you care about your appearance reflects your professionalism and respect for the opportunity.