At a Glance
- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leader in the hospitality industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a difference in customer care while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for delivering excellent customer service.
- Other info: Embrace diversity and thrive in a culture that celebrates individuality.
The predicted salary is between 10 - 13 Β£ per hour.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Chartwells? Here's what you need to know before applying:
Responsibilities- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Porter in Kingston upon Thames employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Porter in Kingston upon Thames
β¨Tip Number 1
Network like a pro! Chat with people in the industry, attend events, and donβt be shy to reach out on social media. You never know who might have the inside scoop on job openings.
β¨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on showcasing your customer care experience and adaptability, as these are key for a Porter role.
β¨Tip Number 3
Be proactive! If you see a job that fits, apply through our website. Tailor your application to highlight your communication skills and ability to work under pressure.
β¨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Porter in Kingston upon Thames
Some tips for your application π«‘
Show Your Personality: When you're writing your application, let your personality shine through! We love seeing individuality, so donβt be afraid to express what makes you unique and how you can bring that spark to Chartwells.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer care or hospitality. We want to see how your skills align with the responsibilities of a Porter, so be specific about your past roles and achievements.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what really matters β your skills, experiences, and why you want to join us at Chartwells.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to navigate!
How to prepare for a job interview at Compass Group
β¨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Porter at Chartwells. Familiarise yourself with tasks like maintaining cleanliness and assisting staff. This will help you demonstrate your knowledge and enthusiasm for the role.
β¨Show Off Your Communication Skills
As a Porter, you'll need to communicate effectively with both customers and staff. Practice how you would handle common scenarios, like responding to customer requests or working with housekeeping. Being able to articulate your thoughts clearly will impress the interviewers.
β¨Demonstrate Adaptability
The job requires you to be adaptable and embrace changing priorities. Think of examples from your past experiences where you've successfully handled unexpected situations. Sharing these stories will show that you're ready to tackle whatever comes your way.
β¨Highlight Your Customer Care Experience
Since delivering high-quality customer care is crucial, prepare to discuss your previous experiences in this area. Share specific instances where you went above and beyond for a customer, as this aligns perfectly with Chartwells' values.