At a Glance
- Tasks: Ensure smooth running of reception services and maintain high customer care standards.
- Company: Join a supportive team at Compass Group UK&I, dedicated to Defence and Government services.
- Benefits: Enjoy a competitive salary, career progression, and a diverse work environment.
- Other info: Work 4 days on, 4 days off, with opportunities for personal growth.
- Why this job: Make a real difference with your customer service skills in a dynamic setting.
- Qualifications: Experience in customer care, adaptability, and strong communication skills.
The predicted salary is between 22000 - 26000 £ per year.
4 days on, 4 days off (19:30-07:30). Weekends will be included. We're currently recruiting a dedicated Receptionist to help ensure the smooth running of Mess services at CTCRM Lympstone on a full-time basis, contracted to 42 hours per week.
As a Receptionist, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go above and beyond.
Could you bring your spark to Defence? Here's what you need to know before applying:
- Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Managing room reservations
- Helping housekeeping and restaurant staff to set up rooms or move furniture
- Responding to customer requests where required
Our ideal Receptionist will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Nights Receptionist in Kenn employer: Compass Group
At Compass Group UK&I, we pride ourselves on being an exceptional employer, particularly for our Nights Receptionist role at CTCRM Lympstone. With a commitment to employee growth and a culture that celebrates individuality, we offer a supportive environment where your contributions are recognised and rewarded. Enjoy the unique opportunity to work in a dynamic setting while making a meaningful impact in Defence services, all while benefiting from a flexible work schedule and a strong focus on teamwork and customer care.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Receptionist in Kenn
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Compass Group UK&I and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering excellent customer care, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great way to remind them of your interest and keep you fresh in their minds.
We think you need these skills to ace Nights Receptionist in Kenn
Some tips for your application 🫡
Show Your Customer Care Skills:Make sure to highlight your experience in delivering top-notch customer service. We want to see how you’ve gone above and beyond for customers in the past, so share those stories!
Be Adaptable:Since the role involves changing priorities, let us know how you handle unexpected situations. Share examples of when you’ve had to think on your feet and adapt quickly.
Communicate Clearly:As a Receptionist, communication is key! Use your application to demonstrate your ability to build relationships and communicate effectively. A friendly tone goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Compass Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Nights Receptionist. Familiarise yourself with tasks like managing room reservations and assisting housekeeping. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since delivering high-quality customer care is crucial, prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled challenging situations and maintained a positive attitude, as this will resonate well with the interviewers.
✨Emphasise Adaptability and Communication
The job requires someone who can adapt to changing priorities and communicate effectively. Think of instances where you successfully navigated changes or built strong relationships with colleagues or customers. Be ready to discuss these during your interview.
✨Demonstrate Reliability and Timekeeping
Being dependable is key for a Nights Receptionist. Prepare to talk about your punctuality and how you manage your time effectively, especially in high-pressure situations. This will show that you are the reliable candidate they are looking for.
