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- Tasks: Lead and oversee housekeeping operations, ensuring top-notch service and staff coordination.
- Company: Join Crothall Healthcare, a leader in innovative support services for the healthcare industry.
- Benefits: Enjoy flexible time off, health insurance, retirement plans, and more awesome perks.
- Why this job: Be part of a recognised workplace that values your growth and offers impactful work in healthcare.
- Qualifications: 4 years in support services with supervisory experience; a degree is preferred.
- Other info: Crothall promotes a diverse and inclusive workplace, welcoming all qualified applicants.
The predicted salary is between 36000 - 42000 £ per year.
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members.
Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS.
Job Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.
Essential Duties and Responsibilities:
- Establishes and annually reviews standards and work procedures for all staff.
- Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
- Assists in the hiring process; interview, hiring and training of new associates.
- Orients, develops, and supervises all supervisory/housekeeping staff.
- Conducts regular inspections and makes recommendations to the facility.
- Conducts monthly reporting of goals, accomplishments, and future plans.
- Provides staff education and continuous training.
- Communicates with staff, administration, and other departments.
- Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program).
Qualifications:
- 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
- At least 1 year of supervisory experience in support service related field with high customer/client contact.
- Ability to communicate effectively in written format and oral presentations.
- Ability to multi-task and establish priorities.
- Ability to maintain organization in a changing and stressful environment.
- Exhibit initiative, responsibility, flexibility, and leadership.
- Possess a thorough knowledge of contract administration and office procedures.
- Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
- Bachelor's degree is preferred.
Associates at Crothall are offered many fantastic benefits, including Medical, Dental, Vision, Life Insurance, Disability Insurance, Retirement Plan, Flexible Time Off, Holiday Time Off, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs), Paid Parental Leave, and Personal Leave.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
HOUSEKEEPING OPERATIONS MANAGER, Days, Memorial Hospital Gulfport, Gulfport, MS employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HOUSEKEEPING OPERATIONS MANAGER, Days, Memorial Hospital Gulfport, Gulfport, MS
✨Tip Number 1
Familiarise yourself with the specific services offered by Crothall Healthcare. Understanding their core services like Environmental Services and Facilities Management will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Crothall Healthcare on platforms like LinkedIn. They can provide insights into the company culture and what they look for in a Housekeeping Operations Manager.
✨Tip Number 3
Prepare to discuss your leadership style and experience managing teams. Highlight any relevant supervisory roles you've held, as this position requires strong management skills.
✨Tip Number 4
Research common challenges faced in housekeeping operations within healthcare settings. Being able to discuss these challenges and potential solutions will show your proactive approach and industry knowledge.
We think you need these skills to ace HOUSEKEEPING OPERATIONS MANAGER, Days, Memorial Hospital Gulfport, Gulfport, MS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and support services. Emphasise any supervisory roles you've held and specific achievements that demonstrate your leadership skills.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Operations Manager role. Use specific examples from your past experiences to illustrate how you meet the qualifications listed in the job description.
Highlight Communication Skills: Since effective communication is crucial for this role, ensure your application showcases your ability to communicate clearly in both written and oral formats. Mention any relevant experiences where you successfully communicated with teams or management.
Showcase Problem-Solving Abilities: In your application, provide examples of how you've handled challenges in previous roles, particularly in fast-paced or stressful environments. This will demonstrate your ability to maintain organisation and prioritise tasks effectively.
How to prepare for a job interview at Compass Group
✨Know the Company Inside Out
Before your interview, make sure to research Crothall Healthcare thoroughly. Understand their core services, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Highlight Your Leadership Experience
As an Operations Manager, you'll need to demonstrate your supervisory skills. Be prepared to discuss your previous leadership roles, how you managed teams, and any challenges you overcame. Use specific examples to illustrate your ability to lead and motivate staff.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to manage conflicts, improve processes, or handle emergencies in a housekeeping or facilities context.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to demonstrate how you communicate with different stakeholders, from frontline staff to administration. Practice articulating your thoughts clearly and confidently, as this will be crucial during your interview.
