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- Tasks: Lead a dynamic hospitality team and create memorable experiences for guests.
- Company: Join Company of Cooks, a leader in vibrant cultural destinations.
- Benefits: Enjoy competitive pay, personal development, and a fantastic wellbeing strategy.
- Why this job: Be part of a creative team that brings places to life through food and service.
- Qualifications: Experience in hospitality, strong leadership, and excellent customer service skills.
- Other info: Flexible working hours with opportunities for social events and community engagement.
The predicted salary is between 29200 - 29200 £ per year.
We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here.
Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Hospitality Team Leader to join our team in London.
Location: London, SW1H 9JJ
Rate of Pay: £29,200 per annum
Working Pattern: Monday - Friday, 40 hours per week, shifts can fall anytime between 8am and latest finish 11pm, flexibility is a must
Key Responsibilities:
- To be polite, professional and friendly at all times with customers, clients and colleagues
- Set up rooms for bookings and events according to the standard procedures
- Execute/Coordinate the timely delivery of refreshments breaks and lunches for meetings and conferences
- To lead drinks and canapes receptions for up to 70 guests
- Work closely with the events supervisor and line manager, listening and align with the event vision and organizational standards
- Ensure all equipment are properly placed, clean, and presentable
- Polishing and preparation of glassware, silverware, and crockery prior to and during events
- Receive, check, and store deliveries for upcoming events and meetings
- To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
Our Ideal Candidate:
- Have prior experience in the hospitality industry
- Strong leadership and communication skills
- Excellent customer service skills
- Problem-solving abilities
- Organizational and time management skill
- Ability to remain calm under pressure
Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy:
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Hospitality Team Leader Monday - Friday employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Leader Monday - Friday
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, be yourself and let your passion for hospitality shine through. Remember, they want someone who fits into their community vibe, so don’t hold back on showing your enthusiasm.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a busy hospitality environment. This will help you demonstrate your problem-solving skills and ability to stay calm under pressure, which are key for the Hospitality Team Leader role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Company of Cooks and being part of our vibrant community.
We think you need these skills to ace Hospitality Team Leader Monday - Friday
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for food and people shine through! We want to see how your experiences align with our values of Craft, Creativity, and Community. Share specific examples that highlight your passion for the hospitality industry.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your leadership skills and any relevant experience in event coordination or customer service. We appreciate when candidates take the time to connect their background to what we do at Company of Cooks.
Be Professional Yet Friendly: Remember, we’re all about being polite and professional while also being approachable. Use a friendly tone in your application to reflect the kind of atmosphere we foster here. It’s all about making connections, even before you join us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Company of Cooks!
How to prepare for a job interview at Compass Group
✨Know Your Company
Before the interview, take some time to research Company of Cooks. Understand their values of Craft, Creativity, and Community, and think about how your own experiences align with these principles. This will help you demonstrate that you're not just a fit for the role, but also for the company culture.
✨Showcase Your Leadership Skills
As a Hospitality Team Leader, you'll need strong leadership skills. Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. Be ready to discuss how you motivate others and ensure excellent customer service.
✨Demonstrate Problem-Solving Abilities
In hospitality, things can go wrong quickly. Think of specific instances where you've had to solve problems on the spot. Share these stories during your interview to show that you can remain calm under pressure and find effective solutions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the team dynamics, upcoming events, or how they measure success in this position. It’s a great way to engage with your interviewers and leave a lasting impression.
