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- Tasks: Lead a passionate team in delivering exceptional hospitality experiences.
- Company: Join Compass Group, a leader in the hospitality industry.
- Benefits: Enjoy discounts on travel, food, cinema, and wellness classes.
- Why this job: Grow your career while making guests smile every day.
- Qualifications: Experience in hospitality and strong communication skills required.
- Other info: Diverse and inclusive workplace with great opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Benefits:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Working 5 out of 7 days. Maternity Cover.
As a Hospitality Assistant Manager, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
You will provide exceptional service to our clients. You'll help manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to. You will help drive the hospitality operations to exceed customer requirements, generate new sales leads and actively encourage revenue growth across the department with an approach to profit maximisation.
Your key responsibilities include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Have hospitality supervisory experience, with demonstrated ability to lead teams to deliver results
- Have experience of working within brand guidelines to deliver results
- Have experience in highly commercial and price sensitive markets
- Exhibit excellent communication and presentation skills
- Have a track record of growing sales and retaining business
- Have a foodservice or similar background
- Have previous budget management and/or profit & loss responsibility
- Have the ability to communicate effectively to senior stakeholders
- Demonstrate commercial awareness
- Be I.T & computer literate
About Us: As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant Manager employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your passion for outstanding service. Remember, it’s all about demonstrating how you can contribute to the team and exceed customer expectations.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for opportunities at Compass Group UK&I, where you can grow your career and enjoy fantastic perks!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates and show your enthusiasm for the role. It’s a simple way to keep yourself top of mind!
We think you need these skills to ace Hospitality Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delivering outstanding service and making guests feel special.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality. We love seeing how you've led teams, managed client relationships, and driven sales growth. Be specific about your achievements!
Be Yourself: At StudySmarter, we celebrate individuality. Don’t be afraid to let your personality come through in your application. Show us what makes you unique and how you can contribute to our friendly team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Compass Group
✨Know Your Stuff
Make sure you’re familiar with the company and its values. Research Compass Group UK&I and understand their approach to hospitality. This will help you align your answers with their expectations and show that you’re genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to lead teams, manage client relationships, and drive sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Be Customer-Centric
Since the role focuses on delivering exceptional service, be ready to discuss how you’ve gone above and beyond for customers in the past. Think of scenarios where you’ve turned a negative experience into a positive one, as this will showcase your problem-solving skills.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about the team culture, opportunities for growth within the company, or how they measure success in the role. It shows you’re engaged and serious about the position.
