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- Tasks: Drive electric vans and deliver exceptional customer service with a friendly team.
- Company: Join CH&CO, a company that values people and celebrates individuality.
- Benefits: Enjoy great training, wellbeing support, holiday purchase scheme, and high street discounts.
- Why this job: Make a real impact by creating delightful experiences for our guests.
- Qualifications: Passion for service, teamwork, and the ability to thrive under pressure.
- Other info: Flexible shifts and opportunities for personal development in a supportive environment.
The predicted salary is between 11 - 16 £ per hour.
We're looking for a Hospitality Assistant & Driver for our small electric vans who will be the face of our business, delivering exceptional customer service for CH&CO on a casual basis. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Here's an idea of what your shift patterns will be: Variable shifts.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Driving a small electric van within a small radius around the UCL premises
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant / Driver employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant / Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CH&CO. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about scenarios where you might need to handle tricky situations or delight a customer. Role-play with a friend to get comfortable with your responses.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Hospitality Assistant / Driver
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. Remember, we’re all about pride in our people!
Tailor Your Application: Make sure to tailor your application to the role of Hospitality Assistant & Driver. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join our fantastic team at CH&CO!
How to prepare for a job interview at Compass Group
✨Know the Company
Before your interview, take some time to research CH&CO. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Hospitality Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle difficult situations with a smile and how you ensure guests leave delighted.
✨Demonstrate Team Spirit
Being a great team player is essential in this role. Think of instances where you collaborated with others to achieve a common goal. During the interview, express your enthusiasm for working in a team and how you contribute positively to group dynamics.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as dealing with a dissatisfied customer or managing multiple tasks under pressure. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to thrive in a fast-paced environment.
