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- Tasks: Be the face of our business, delivering exceptional customer service in a fast-paced environment.
- Company: Join Restaurant Associates, part of Compass Group UK&I, known for brilliant hospitality and teamwork.
- Benefits: Enjoy a supportive culture, opportunities for progression, and recognition for your hard work.
- Why this job: This role offers a chance to shine in a vibrant team while making guests happy every day.
- Qualifications: Passion for service, great communication skills, and the ability to thrive under pressure are essential.
- Other info: Full-time position with a 35-hour week, celebrating individuality and diversity in the workplace.
The predicted salary is between 24000 - 36000 £ per year.
We\’re looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 35 hours per week. You\’ll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.
Here\’s an idea of what your shift pattern will be:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\’s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/2907/62922001/52752758/BU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Hospitality Assistant employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Familiarise yourself with the company culture and values of Compass Group UK&I. Understanding their commitment to diversity and employee recognition can help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous experiences where you went above and beyond for a guest. This will demonstrate your passion for delivering outstanding service, which is crucial for the Hospitality Assistant role.
✨Tip Number 3
Research the menu and any special offerings that Restaurant Associates may have. Being knowledgeable about what you’ll be serving can impress your interviewers and show your enthusiasm for the position.
✨Tip Number 4
Prepare to discuss how you handle pressure in a fast-paced environment. Think of specific situations where you successfully managed stress while maintaining excellent service, as this is a key aspect of the Hospitality Assistant role.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hospitality Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and hospitality. Mention specific experiences where you have excelled in similar roles, and express why you want to work with Restaurant Associates.
Highlight Relevant Experience: In your CV, focus on previous roles that demonstrate your ability to deliver exceptional service. Use bullet points to clearly outline your achievements and responsibilities in those positions.
Showcase Your Personality: Since the role requires excellent communication skills and a friendly disposition, make sure your application conveys your personality. Use a warm tone and include examples of how you connect with customers and work well in a team.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this role is all about creating delightful experiences.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings before the interview. Being knowledgeable will not only impress your interviewers but also demonstrate your commitment to providing personalised recommendations to guests.
✨Emphasise Teamwork and Communication Skills
As a Hospitality Assistant, you'll be part of a team. Highlight your ability to work well with others and communicate effectively. Share examples of successful teamwork from previous roles to showcase your collaborative spirit.
✨Demonstrate Your Ability to Handle Pressure
Working in a fast-paced environment requires composure under pressure. Be prepared to discuss situations where you've successfully managed stress or high workloads, showing that you can thrive in a busy setting.
