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- Tasks: Be the face of our business, delivering exceptional customer service and creating memorable experiences.
- Company: Join Inspire, part of Compass Group UK&I, where people and pride in service matter most.
- Benefits: Enjoy flexible hours, personal development opportunities, wellbeing support, and great discounts.
- Why this job: Work in a vibrant team, progress your career, and celebrate individuality in a supportive environment.
- Qualifications: Passion for service, strong communication skills, and the ability to thrive under pressure.
- Other info: This role offers casual hours with opportunities for growth and recognition.
We\’re looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Inspire on a permanent casual basis, contracted to 0 hours per week. You\’ll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.
Working with us has its perks!
People are at the heart of everything we do, so we\’ve developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities – We are passionate about our growing team
- A great wellbeing strategy – including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Please note: This role is contracted to 43 weeks per year
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Responsibilities
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Qualifications
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Job Reference: com/1301/48939001/52784468/BU #SCOT #Inspire
CHCO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Hospitality Assistant employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Familiarise yourself with the company culture and values of Compass Group UK&I. Understanding their commitment to diversity and employee development will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous experiences where you went above and beyond for a customer. This will demonstrate your passion for delivering outstanding service, which is key for this role.
✨Tip Number 3
Be ready to discuss how you handle pressure and work in fast-paced environments. Think of specific situations where you successfully managed stress while maintaining excellent service.
✨Tip Number 4
Engage with current employees or alumni from the company on platforms like LinkedIn. They can provide insights into the team dynamics and expectations, which can be invaluable during your application process.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for a Hospitality Assistant. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've delivered outstanding service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service roles. Use bullet points to clearly outline your responsibilities and achievements, focusing on how you contributed to a positive guest experience.
Showcase Your Personality: Since the role requires excellent communication skills and a friendly demeanour, make sure your application reflects your personality. Use a warm and engaging tone to convey your enthusiasm for the position and the company culture.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a delightful experience for guests.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings before the interview. Being able to discuss dishes confidently and make recommendations will demonstrate your commitment to providing a personalised experience for customers.
✨Emphasise Teamwork and Communication Skills
Highlight your ability to work well in a team and communicate effectively. Share specific instances where you collaborated with others to achieve a common goal, as this role requires excellent teamwork in a fast-paced environment.
✨Demonstrate Your Ability to Handle Pressure
Prepare to discuss how you manage stress and maintain composure during busy periods. Providing examples of past experiences where you've successfully navigated high-pressure situations will show that you're ready for the demands of the role.
