At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join Compass Group UK&I, a leader in hospitality with a focus on people.
- Benefits: Competitive pay, career progression, and a supportive team environment.
- Other info: Dynamic role with opportunities to grow in a diverse and inclusive workplace.
- Why this job: Be the face of our brand and make a real difference in customer satisfaction.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
The predicted salary is between 12.76 - 12.76 £ per hour.
Salary: £12.76 per hour
Shift hours: Full Time
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Defence on a full time basis, contracted to 37.5 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here's an idea of what your shift patterns will be: Rotating shifts. Please note: This role is contracted to 50.2 weeks per year.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.
We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant - Full Time - Hereford employer: Compass Group
At Compass Group UK&I, we pride ourselves on creating a supportive and inclusive work environment where our Hospitality Assistants can thrive. Located in Hereford, this role offers not only competitive pay but also opportunities for personal and professional growth within a company that values individuality and exceptional service. Join a passionate team dedicated to delivering outstanding customer experiences while enjoying the benefits of a culture that celebrates diversity and recognises hard work.
