At a Glance
- Tasks: Lead food and beverage operations at Tottenham Hotspur Stadium, managing a large team on matchdays.
- Company: Levy UK & Ireland is a global leader in hospitality, enhancing guest experiences at iconic venues.
- Benefits: Enjoy a competitive salary, healthcare perks, exclusive discounts, and generous holiday allowances.
- Other info: Embrace sustainability and innovation while making a positive impact in the hospitality industry.
- Why this job: Join a dynamic team at a premier stadium, shaping memorable experiences in a fast-paced environment.
- Qualifications: Exceptional leadership skills and experience in high-pressure food and beverage operations are essential.
The predicted salary is between 42000 - 66000 £ per year.
Shape Every Experience - Sport, Music, and More
Are you ready to lead the future of stadium hospitality at one of the world's most iconic football clubs? Levy UK & Ireland is looking for a Head of Retail (Food & Beverage) to oversee concourse operations at Tottenham Hotspur Stadium - the Premier League's No.1 stadium. You'll be responsible for delivering high-quality, high-volume service across 102 retail units, managing 16 direct reports and up to 800 matchday casuals - no small task!
Your mission at Tottenham Hotspur:
- Lead food and beverage operations across all concourse outlets on matchdays and events
- Drive commercial performance and customer satisfaction
- Collaborate with Tottenham Hotspur to deliver innovative menus and fan experiences
- Ensure compliance with food safety, health & safety, and operational standards
- Inspire and manage large teams in a fast-paced, high-pressure environment
Your edge in the game:
You're not just experienced - you're exceptional. You bring the leadership, commercial acumen, and operational finesse to manage food and beverage retail operation in one of the most dynamic stadium environments in the world. You thrive in high-pressure, high-profile settings, and you know how to balance performance with purpose. At Levy UK & Ireland, sustainability isn't a buzzword - it's a commitment. You'll be someone who shares our values and is ready to lead with integrity, innovation, and impact.
What you'll get in return:
- Competitive salary up to £55,000 (DOE)
- Pension scheme & life assurance
- 23 days holiday + bank holidays + your birthday off
- Healthcare benefits including dental, optical, therapy treatments & annual health checks
- Access to exclusive discounts (Vodafone, Nuffield Health, PureGym, travel, shopping & more)
- Holiday purchase scheme
- Ongoing training & development through career pathways
- Professional subscriptions paid
- Financial wellbeing programme & salary finance products
- Employee Assistance Programme
- Family-friendly benefits including 2 extra days leave after returning from maternity leave (within first year) and the day off for your baby's first birthday
We are Levy.
Levy is about elevating experiences. A leading global hospitality partner, designing and delivering unforgettable guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadia, entertainment venues, and marquee events to bring their spaces to life, Levy is driven by a mission to succeed in the right way. From pioneering tech to seamless operations, show-stopping menus to exceptional service, Levy uses data and insights to understand guest behaviour and the customer journey while minimising environmental impact and supporting local communities. Levy is a passionate, diverse, and talented team of venue specialists dedicated to making the planet better for future generations.
Head of Retail (Food and Beverage) - Tottenham Hotspur Stadium in London employer: Compass Group
At Levy UK & Ireland, we pride ourselves on being an exceptional employer, especially for the Head of Retail (Food & Beverage) role at the iconic Tottenham Hotspur Stadium. Our vibrant work culture fosters innovation and collaboration, offering competitive salaries, comprehensive benefits, and ample opportunities for professional growth in a dynamic environment. Join us to lead a passionate team dedicated to delivering unforgettable experiences while championing sustainability and community support.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Retail (Food and Beverage) - Tottenham Hotspur Stadium in London
✨Tip Number 1
Familiarise yourself with Tottenham Hotspur Stadium and its unique atmosphere. Understanding the venue's layout, fan culture, and previous events will help you demonstrate your passion and knowledge during interviews.
✨Tip Number 2
Network with professionals in the food and beverage industry, especially those who have experience in stadium operations. Attend relevant events or join online forums to connect with others who can provide insights or even referrals.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully managed large teams in high-pressure environments. Prepare specific examples that highlight your ability to inspire and motivate staff.
✨Tip Number 4
Research Levy UK & Ireland's commitment to sustainability and be ready to discuss how you can contribute to their mission. Highlight any previous initiatives you've led that align with their values to make a strong impression.
We think you need these skills to ace Head of Retail (Food and Beverage) - Tottenham Hotspur Stadium in London
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and expectations of the Head of Retail position. Tailor your application to highlight relevant experience in managing food and beverage operations, especially in high-pressure environments.
Highlight Leadership Skills:In your CV and cover letter, emphasise your leadership experience. Discuss how you've successfully managed large teams and driven performance in previous roles, particularly in hospitality or retail settings.
Showcase Commercial Acumen:Demonstrate your understanding of commercial performance by including specific examples of how you've improved sales or customer satisfaction in past positions. Use metrics where possible to quantify your achievements.
Align with Company Values:Levy UK & Ireland values sustainability and integrity. Make sure to express your commitment to these values in your application. Share any relevant experiences that showcase your dedication to sustainable practices in the hospitality industry.
How to prepare for a job interview at Compass Group
✨Showcase Your Leadership Skills
As a Head of Retail, you'll be managing large teams. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in high-pressure environments. Highlight any specific achievements that demonstrate your ability to inspire and motivate others.
✨Understand the Business
Familiarise yourself with Levy UK & Ireland's operations and their commitment to sustainability. Research Tottenham Hotspur Stadium and its unique challenges. This knowledge will help you articulate how you can drive commercial performance and enhance customer satisfaction during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-time scenarios. Think about past experiences where you had to manage crises or improve service delivery. Prepare to explain your thought process and the outcomes of your decisions.
✨Emphasise Innovation and Collaboration
Levy values innovation in delivering fan experiences. Be ready to share ideas on how you would collaborate with Tottenham Hotspur to create exciting menus and experiences. Discuss any previous initiatives you've led that involved innovative thinking and teamwork.
