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- Tasks: Lead the Hard Services Team to enhance customer experience and manage resources effectively.
- Company: Join Compass, a leader in the industry with a commitment to diversity and growth.
- Benefits: Enjoy a company vehicle, fuel card, discounts, wellness classes, and career development opportunities.
- Why this job: Make a real impact by managing essential services and improving operations in a dynamic environment.
- Qualifications: Experience in maintenance management, electrical systems, and strong leadership skills required.
- Other info: Flexible working with opportunities for training, networking, and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Benefits
- Company Vehicle for Travel between sites
- Fuel Card for Business Use
- Company Phone
- Power, Hand and Testing Tools
- Training Opportunities
- Company Workwear
- PPE
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Overall Purpose of the Role
To enhance the customer experience and reputation of PPP by effectively managing the Hard Services Team, equipment, resources and third-party suppliers ensuring the FM operation is in accordance with the client service level agreement and company standards & procedures
Key Accountabilities
- To promote a safety culture and ensure the Hard Services Team & subcontractors are aware of and operate in accordance with company and client Health, Safety & Environmental procedures at all times
- To ensure the delivery and quality of the Hard Services operation is in accordance with the client service level agreement, company procedures & external accreditation e.g. ISO.
- To be responsible for the delivery of the Hard Services labour, equipment & resources budget for the contract in line with or exceeding company targets
- To deputise for the Contract Manager as required
- To ensure the Compass Service Framework policies, procedures and controlled documents are up to date and implemented correctly in your area including HSE & One Best Way service procedures and implement any procedural gaps
- To ensure all teams are engaged and managed effectively to achieve their performance targets and the PPP Management promises are delivered
- To ensure the right number of people, trained to the right skill level are in place to achieve the required Hard Services service and a training & succession plan for the teams is in place
- To manage & analyse the CAFM system data to optimise the efficiency of the FM operation
- To produce client reports and liaise with the client as appropriate seeking opportunities to develop and improve the Hard Services offer to benefit all stakeholders and enhance the reputation of the PPP FM service
- To manage the control & governance any third party suppliers or contractors as required ensuring they meet or exceed the agreed service level agreements
- To ensure the Hard Services operation continually improves in all areas of the operation – Quality, Cost, Delivery & Safety
- To work flexibly and attend off site meetings, training courses & networking events as required
- Able to carry out full test and inspection of Electrical systems and fixed installation equipment, completing minor electrical repairs and installations, carry out servicing and repairs.
- Respond to emergency breakdowns at several schools and buildings in the local area
- To role model the PPP behaviours at all times to colleagues, customers & clients
Person Speck
- Experienced in the management of reactive and planned maintenance
- Ability to problem solve and fault find
- Experience working with Electrical systems, testing and installation
- Line management of direct engineers and working with subcontractors to deliver services
- Attention to detail – understanding technical data/engineering reports
- Working knowledge of statutory compliance and adherence to safety processes
- Experience planning and scheduling complex maintenance projects to run efficiently
- Experience using CAFM systems (Concept/Maximo/Top desk etc)
- Computer literate – MS Excel, Word, Outlook etc
- NEBOSH Certificate or Diploma in Health & Safety or willing to work towards
- Previous experience as a duty holder (AP or RP).
- City & Guilds 2360 Parts 1 & 2 or equivalent
- City & Guilds 2391/2394 & 2395 or equivalent
- Level 2 & 3 Technical Certificates complete with relevant NVQ Level 3
- Enhanced DBS Check (Carried out by Employer)
About Us
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/0610/78140001/52564082/SU #PPP.IML
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Hard Services Manager - Brighton employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hard Services Manager - Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Hard Services Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to health and safety, and be ready to discuss how you can enhance their Hard Services operation. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your experience in managing maintenance projects and working with subcontractors – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and growing your career with us at Compass.
We think you need these skills to ace Hard Services Manager - Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hard Services Manager role. Highlight your experience in managing maintenance projects and working with electrical systems, as these are key for us.
Showcase Your Skills: Don’t forget to showcase your skills in problem-solving and attention to detail. We love seeing how you’ve tackled challenges in past roles, especially with compliance and safety processes.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for our team. Share specific examples of how you've improved operations or managed teams effectively in previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic perks and opportunities!
How to prepare for a job interview at Compass Group
✨Know Your Stuff
Make sure you brush up on your knowledge of hard services management, especially around health and safety regulations. Familiarise yourself with the specific requirements of the role, like managing reactive and planned maintenance, and be ready to discuss your experience with electrical systems and CAFM systems.
✨Showcase Your Leadership Skills
As a Hard Services Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've managed direct engineers and subcontractors in the past, focusing on how you ensured quality service delivery and engaged your team to meet performance targets.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Think of specific instances where you successfully resolved issues or improved operations, particularly in high-pressure situations. This will show your potential employer that you can think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company culture, training opportunities, or how they measure success in the Hard Services team. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
