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- Tasks: Supervise cleaning teams and ensure high standards of service in healthcare facilities.
- Company: Join Medirest, part of Compass Group UK&I, dedicated to quality healthcare services.
- Benefits: Career progression, recognition for hard work, and a supportive team environment.
- Other info: Embrace diversity and individuality in a dynamic workplace.
- Why this job: Make a real difference in healthcare while developing your skills and career.
- Qualifications: Strong customer service skills and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
We're currently recruiting a dedicated Facilities Supervisor to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week. As a Facilities Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift pattern will be:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat: Full-time (Days)
- Sun: Full-time (Days)
Could you bring your spark to Healthcare? Here's what you need to know before applying:
Your key responsibilities will include:
- To be polite, professional and friendly at all times with customers, clients and colleagues.
- Providing a warm and informative welcome to Cadent employees and introducing them to the area and its facilities.
- You will be extremely customer focused and be able to deal with enquiries and queries in a proactive and efficient manner, ensuring guest satisfaction at all times.
- You will be supervising the cleaning team and ensuring high standards of cleaning and processes are followed.
- Detail-oriented and able to forecast what will be needed for the weeks ahead.
- You will demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations.
- Answers questions regarding the site FM services.
- Directly works with all on site teams for consistent service and addressing issues.
- To assist in all additional support services where applicable if correct training has been provided and verified, liaising with customer liaison team.
Our ideal Site Facilities Supervisor will:
- Be passionate about delivering excellent customer service and support services to our clients and customers.
- Act with honesty and integrity.
- Be creative and experimental in order to introduce new ideas to prospective clients.
- Have exceptional interpersonal skills both in person and by phone, with high professionalism and excellent written and spoken English.
- Have high expectations for quality and an eye for detail.
- Maintain a high standard of personal presentation.
- Have the ability to manage multiple projects and work assignments.
- Be able to accomplish projects with little supervision.
- Take the opportunity to continuously learn and grow.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Domestic Supervisor in Guildford employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Supervisor in Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences and how they relate to the Facilities Supervisor role. Confidence is key, so the more you practice, the better you'll feel!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Domestic Supervisor in Guildford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you can bring that spark to our team.
Tailor Your Application: Make sure to tailor your application to the Facilities Supervisor role. Highlight your relevant experience and skills that match the job description, especially your attention to detail and customer focus. We love seeing how you fit into our vision!
Be Professional Yet Friendly: Remember, we’re looking for someone who is polite and professional but also friendly. Use a warm tone in your writing to reflect this. It’s all about making a great first impression, even on paper!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join our fantastic team at StudySmarter!
How to prepare for a job interview at Compass Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Domestic Supervisor. Familiarise yourself with the key tasks mentioned in the job description, like maintaining high cleaning standards and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer focus, prepare examples from your past experiences where you've gone above and beyond for customers. Think of specific situations where you handled enquiries or resolved issues effectively. This will demonstrate your proactive approach and commitment to guest satisfaction.
✨Demonstrate Your Leadership Qualities
As a Facilities Supervisor, you'll be supervising a team. Be ready to discuss your leadership style and how you motivate others. Share instances where you've successfully managed a team or project, highlighting your ability to maintain high standards and ensure processes are followed.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company aligns with your values and career goals.