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- Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
- Company: Join Compass Group UK&I, a leader in Defence and catering services.
- Benefits: Earn £12.71 per hour with opportunities for career progression and a supportive team.
- Other info: Dynamic role with 32 hours per week, fostering a diverse and inclusive workplace.
- Why this job: Be part of a friendly team that values individuality and rewards hard work.
- Qualifications: Enthusiastic attitude and passion for customer service; catering experience is a plus.
The predicted salary is between 26500 - 27500 £ per year.
Salary: £12.71 per hour
Shift hours: Full Time
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 32 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 49.2 weeks per year.
Could you bring your spark to Defence? Here’s what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mindset
- Have experience within a similar catering-related role, but this isn’t essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.
We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant - Full Time - Gosport employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Full Time - Gosport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and Compass Group. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will show that you have the passion and can-do attitude they're looking for.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Assistant - Full Time - Gosport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience, especially in catering or customer service. We love seeing how your skills align with our needs, so don’t be shy about showcasing your strengths!
Be Yourself: We value individuality, so don’t hesitate to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly team atmosphere.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Compass Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Assistant. Familiarise yourself with the key responsibilities like food preparation and customer interaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion
Since this role is all about delivering excellent customer service, be ready to share examples of how you've gone above and beyond for customers in the past. Highlight your enthusiasm for food and people, as this aligns perfectly with what they’re looking for.
✨Team Player Vibes
Emphasise your ability to work well in a team. Prepare to discuss times when you collaborated with others to achieve a common goal, especially in busy environments. This will demonstrate that you can thrive under pressure, which is crucial for this role.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and respect the company’s standards, especially in a customer-facing role.