At a Glance
- Tasks: Lead a dynamic team and manage daily operations in a busy retail café.
- Company: Join Compass Group, a leader in the hospitality industry.
- Benefits: Enjoy great perks like discounts, healthcare benefits, and career development opportunities.
- Other info: Be part of a diverse team that values your unique talents and growth.
- Why this job: Make a real impact in a meaningful hospital setting while growing your career.
- Qualifications: Experience in retail or hospitality and strong leadership skills.
Are you a passionate, hands-on leader ready to take ownership of your own store? We’re looking for a motivated and energetic Store Manager to lead our Tower Deli—a welcoming, fast-paced retail café at Gloucestershire Royal Hospital. This is a brilliant opportunity to run a small but busy store featuring a Proud to Serve Costa coffee offer alongside a fresh range of hot and cold food, sandwiches, and grab-and-go options. If you thrive in a dynamic environment and enjoy building a strong team and great customer experience, this role is for you.
Why this role stands out
- Take full ownership of a compact, high-impact store
- Build strong customer connections within a meaningful hospital setting
- Lead a close-knit team where your influence is visible every day
- Great stepping stone to grow your retail or hospitality career
What you’ll be doing
- Lead, inspire and develop your team to deliver warm, friendly, and efficient service
- Take ownership of day-to-day store operations, ensuring everything runs smoothly
- Deliver an excellent coffee and food experience, maintaining Costa and food quality standards
- Ensure the store is always clean, safe, and compliant with food hygiene and health & safety
- Manage stock, ordering, and waste control to keep the offer fresh and profitable
- Drive sales by keeping products well-presented and available at all times
- Handle customer feedback and resolve queries to ensure a positive experience for every visitor
- Identify opportunities to improve performance, efficiency, and team engagement
What we’re looking for
- A hands-on leader with experience in retail, hospitality, or food service
- Someone who loves working in a fast-paced, customer-focused environment
- A natural motivator who can bring out the best in a small team
- Strong organisational skills with a keen eye for detail and standards
- Confidence with stock control, compliance, and day-to-day operational management
What’s in it for you
- Contributory pension scheme
- Career development through Career Pathways & MyLearning
- Access to a Digital GP and healthcare benefits for you and your family
- Discounts with major retailers including Tesco, Sainsbury’s, Morrisons
- Exclusive travel discounts (TUI, Expedia, and more)
- Up to 44% off cinema tickets
- Cashback rewards on everyday spending
- Free wellbeing, mindfulness & fitness classes
- Share discounts and perks with family and friends
If you’re a driven Store Manager (or an ambitious Supervisor ready for the next step) looking for a role where you can truly make an impact, we’d love to hear from you.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength.
Store Manager in Gloucester employer: Compass Group
At Compass Group UK&I, we pride ourselves on being an exceptional employer, offering a vibrant work culture where your contributions are valued and recognised. As a Store Manager at Tower Deli in Gloucestershire Royal Hospital, you'll enjoy a supportive environment that fosters personal and professional growth, alongside a comprehensive benefits package including career development opportunities, healthcare perks, and exclusive discounts. Join us to lead a dedicated team in a meaningful setting, where you can truly make an impact while enjoying the rewards of your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Gloucester
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or improved customer experiences. We want to hear how you’ve made a difference, so be ready to share those moments during your chat.
✨Tip Number 3
Dress the part! Make sure you look smart and professional, but also comfortable. You want to show that you can fit into the fast-paced environment while still being approachable and friendly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in Gloucester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about leading a team and creating a fantastic customer experience at Tower Deli.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail or hospitality. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Compass Group
✨Know Your Store Inside Out
Before the interview, make sure you research Tower Deli and its offerings. Familiarise yourself with the Proud to Serve Costa coffee brand and the types of food available. This will show your passion for the role and help you discuss how you can enhance the customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific situations where you motivated your team or improved service quality. This will demonstrate your hands-on leadership style and ability to inspire others.
✨Emphasise Customer Connection
Since this role is all about building strong customer relationships, be ready to share your strategies for engaging with customers. Discuss how you handle feedback and resolve issues to ensure a positive experience, as this is crucial in a hospital setting.
✨Highlight Your Organisational Skills
Talk about your experience with stock control and operational management. Be prepared to explain how you maintain cleanliness and compliance with health and safety standards. This will reassure them that you can keep the store running smoothly and profitably.
