Customer Service Assistant in Gloucester
Customer Service Assistant

Customer Service Assistant in Gloucester

Gloucester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
  • Company: Join a passionate team at Compass Group UK&I, supporting Defence and government services.
  • Benefits: Full-time hours, opportunities for progression, and a supportive work environment.
  • Why this job: Make a difference in a fast-paced setting while enjoying a vibrant team culture.
  • Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
  • Other info: Diversity is celebrated, and career growth is encouraged in a friendly workplace.

The predicted salary is between 24000 - 36000 £ per year.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50.2 weeks per year.

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Service Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn’t essential.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Customer Service Assistant in Gloucester employer: Compass Group

At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Customer Service Assistant, you'll enjoy a dynamic environment where your contributions are recognised, and you'll have ample opportunities for career progression within our diverse team. Located in the heart of Defence services, we offer a unique chance to make a meaningful impact while working alongside passionate colleagues who share your enthusiasm for delivering outstanding customer experiences.
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Contact Detail:

Compass Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant in Gloucester

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Defence and their values. This will help you connect with the team and show that you're genuinely interested in being part of their passionate environment.

✨Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your can-do attitude and passion for delivering excellent service.

✨Tip Number 3

Dress the part! When you show up for your interview, make sure you look smart and professional. It’s all about making a great first impression, and looking the part shows you’re serious about the role.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Customer Service Assistant in Gloucester

Customer Service
Teamwork
Food Preparation
Cash Handling
Food Handling & Hygiene Standards
Health & Safety Regulations
Time Management
Ability to Work Under Pressure
Enthusiastic Attitude
Reliability
Attention to Detail
Positive Brand Representation
Creativity in Food Display

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.

Tailor Your CV: Make sure your CV highlights any relevant experience, especially in catering or customer service. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your achievements!

Be Yourself: We value individuality here at StudySmarter, so don’t hesitate to let your personality come through in your application. Share a bit about what makes you unique and how you can contribute to our friendly team.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our awesome team!

How to prepare for a job interview at Compass Group

✨Know Your Stuff

Before the interview, make sure you understand the role of a Customer Service Assistant. Familiarise yourself with the key responsibilities like food preparation and customer interaction. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Your Passion

During the interview, let your enthusiasm for food and customer service shine through. Share examples of how you've gone above and beyond for customers in the past. This will demonstrate your can-do attitude and passion for delivering excellent service, which is exactly what they’re looking for.

✨Team Player Vibes

Since this role involves working closely with others, be prepared to discuss your teamwork skills. Think of specific instances where you collaborated effectively with colleagues. Highlighting your ability to thrive under pressure while maintaining a positive attitude will resonate well with the interviewers.

✨Ask Smart Questions

At the end of the interview, don’t forget to ask insightful questions about the company culture or opportunities for progression. This shows that you’re not just interested in the job, but also in growing with the company. It’s a great way to leave a lasting impression!

Customer Service Assistant in Gloucester
Compass Group
Location: Gloucester

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