At a Glance
- Tasks: Keep public areas clean and assist with customer requests.
- Company: Join Compass, a leader in the hospitality industry.
- Benefits: Competitive pay, great perks, and career development opportunities.
- Why this job: Make a difference in customer experiences while growing your career.
- Qualifications: Strong communication skills and a passion for customer care.
- Other info: Embrace diversity and thrive in a supportive work environment.
The predicted salary is between 11 - 14 £ per hour.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a part time basis, contracted to 25 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Responsibilities
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Porter in Glasgow employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Glasgow
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend local events, or even join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like Chartwells, and express your enthusiasm for working with them. A friendly email can go a long way!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to the Porter role. Think about how you’d handle customer requests or maintain cleanliness under pressure. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy to stay updated.
We think you need these skills to ace Porter in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love seeing individuality, so don’t be afraid to express who you are and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Porter role. Highlight your customer care experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Compass Group
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Porter involves. Familiarise yourself with the responsibilities listed in the job description, like maintaining cleanliness and assisting staff. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Customer Care Skills
Since this position requires high-quality customer care, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your ability to connect with people and handle requests effectively.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, like dealing with a difficult customer or managing multiple tasks under pressure. Practise your responses to these scenarios so you can showcase your problem-solving skills and adaptability.
✨Dress for Success
Even though the role is hands-on, it's important to present yourself well at the interview. Dress smartly to make a good first impression. It shows that you take the opportunity seriously and respect the company’s standards.