Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead shifts, serve customers, and prepare delicious Costa coffee in a fast-paced environment.
- Company: Join the exciting new Costa Coffee at Glasgow Airport with Compass Group.
- Benefits: Competitive salary, career growth, exclusive travel discounts, and wellness classes.
- Why this job: Be part of a brand-new team and make a real impact on customer experiences.
- Qualifications: Strong customer service skills and experience in fast-paced retail or hospitality.
- Other info: Dynamic work environment with opportunities for personal and professional development.
The predicted salary is between 24800 - 36400 £ per year.
We're opening a brand-new Costa Coffee at Glasgow Airport, and this is an exciting opportunity to be part of something new from day one. This is a fast-paced, customer-focused environment where speed, service and quality are everything.
As an Assistant Manager, you'll be the Store Manager's right-hand person, running your own shifts and leading from the front. This is a hands-on role - you'll be making coffee, preparing food, supporting the team, and ensuring every customer has a great experience before heading to the gate.
Key Responsibilities- Running shifts independently and confidently
- Supporting the Store Manager with day-to-day operations
- Delivering excellent customer service in a high-volume, fast-paced setting
- Hands-on preparation of hand-crafted Costa coffee and food
- Leading, motivating and supporting the team on shift
- Maintaining speed, accuracy and quality during peak travel times
- Helping build repeat custom in a location that isn’t immediately obvious
Take-away only unit. Modern store with:
- 2 self-order kiosks
- 1 till
- 3 coffee machines
Customers are typically on their way to flights, so efficiency and friendliness are key.
What We’re Looking For- Strong customer service and people skills
- Experience in a fast-paced retail or hospitality environment
- Confidence, ambition and a hands-on attitude
- Awareness and adaptability - this is a new opening, and we’re learning as we go
- Someone who enjoys responsibility and leading a shift
This role is airside, so the successful candidate must be able to pass:
- DBS check
- Fire safety check
- Airside pass & airside awareness course
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager in Glasgow employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Glasgow
✨Tip Number 1
Get to know the company! Research Costa Coffee and Compass Group. Understanding their values and culture will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Show off your leadership potential! As an Assistant Manager, you'll need to motivate and support your team. Think of times when you've led a group or taken charge in a busy environment, and be prepared to discuss how you can bring that energy to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Costa Coffee. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Assistant Manager in Glasgow
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Mention any experience you have with coffee or food preparation, and how you enjoy creating great customer experiences. We want to see that you're excited about being part of our new Costa Coffee at Glasgow Airport!
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading shifts and supporting the Store Manager. Make sure to showcase any previous leadership roles you've had, even if they were informal. We’re looking for someone who can motivate a team and keep things running smoothly, so share those stories!
Be Customer-Focused: In your application, emphasise your strong customer service skills. Talk about times when you've gone above and beyond to ensure customers leave happy. Remember, in a fast-paced environment like ours, keeping customers satisfied is key, and we want to know how you can contribute to that!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role. Plus, it shows us that you’re serious about joining our team at Costa Coffee!
How to prepare for a job interview at Compass Group
✨Know Your Coffee
As an Assistant Manager at Costa Coffee, you'll be hands-on with coffee preparation. Brush up on your coffee knowledge and be ready to discuss different types of coffee and brewing methods. This shows your passion for the product and can impress the interviewers.
✨Showcase Your Leadership Skills
You'll be leading shifts, so prepare examples of how you've motivated a team in the past. Think about specific situations where you’ve had to step up, resolve conflicts, or support your colleagues. This will demonstrate your readiness for the role.
✨Customer Service is Key
In a fast-paced environment like Glasgow Airport, excellent customer service is crucial. Be ready to share experiences where you provided outstanding service, especially under pressure. Highlight your ability to remain friendly and efficient, even during peak times.
✨Adaptability is Essential
Since this is a new opening, adaptability is vital. Prepare to discuss how you've successfully navigated changes or challenges in previous roles. Showing that you can thrive in a dynamic environment will make you stand out as a candidate.
