At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch service and operational excellence in a dynamic hospitality environment.
- Company: Join Vacherin, a diverse and award-winning hospitality team that values individuality and togetherness.
- Benefits: Enjoy perks like personal development, private medical eligibility, holiday allowance, and regular social events.
- Why this job: Be part of a fun culture that empowers you to shine while making it home for dinner.
- Qualifications: Experience in hospitality management and strong leadership skills are essential; Level 3 Food Safety preferred.
- Other info: Work Monday to Friday, with shifts from 7am to 4pm, in the heart of London.
The predicted salary is between 32000 - 42000 £ per year.
AtVacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness ,we give them the chance to shine and unlock their potential, and they fuel our strength and growth.
Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a General Manager to join our team in London. This position involved lone working. This site services 40-60 people each day.
Location: W1T 3JJ
Rate of Pay:£36,000 per annum plus travel
Working Pattern: Monday – Friday, 40 hours per week, Shifts from 8am – 5pm
Key Responsibilities:Service Excellence:
- Ensure the site is presented to the highest standards, maintaining quality of equipment and display
- Assist with basic food preparation
- Looking after hospitality on site
- Servicing Tea Points
- Maintain a welcoming and professional environment for clients and guests.
- Monitor customer satisfaction and respond proactively to feedback
- Support planning and execution of events
Operational Management:
- Oversee the receipt, storage, and presentation of food delivered from the central production kitchen.
- Implement and maintain standard operating procedures (SOPs), including wastage and plate counts
- Order all food items to site
Compliance and Safety:
- Ensure full compliance with food safety regulations including HACCP, allergen management, and temperature control.
- Maintain rigorous health & safety standards in line with company and legal requirements.
- Conduct regular audit checks and risk assessments, addressing any non-compliance swiftly
Financial and Administration:
- Monitor and manage unit budgets, stock control, and wastage
- Ensure accurate record-keeping for deliveries, compliance checks, and staff performance
- Liaise with central kitchenand support teams to ensure seamless coordination
Essential Skills & Experience:
- Proven experience in contract catering or hospitality management.
- Strong understanding of food safety and health & safety legislation.
- Excellent leadership and communication skills.
- Ability to manage a fast-paced environment with a focus on quality and compliance.
- Happy to work alone
What\’s in it for you?
Working with Vacherin has its perks! People are at the heart of everything we do, so we\’ve developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
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General Manager - Monday - Friday employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Monday - Friday
✨Tip Number 1
Familiarise yourself with Vacherin's values and culture. They celebrate diversity and individuality, so showcasing your unique personality and how you align with their ethos during any interactions can set you apart.
✨Tip Number 2
Highlight your experience in contract catering or hospitality management. Be prepared to discuss specific examples of how you've ensured service excellence and compliance with food safety regulations in previous roles.
✨Tip Number 3
Demonstrate your leadership skills by sharing instances where you've successfully managed a team in a fast-paced environment. Emphasise your ability to foster a culture of accountability and continuous improvement.
✨Tip Number 4
Prepare to discuss your approach to customer satisfaction and how you've proactively responded to feedback in the past. This will show that you understand the importance of maintaining a welcoming and professional environment.
We think you need these skills to ace General Manager - Monday - Friday
Some tips for your application 🫡
Understand the Company Culture: Vacherin values diversity and individuality. Make sure to reflect this understanding in your application by highlighting your own unique experiences and how they align with their culture of togetherness and empowerment.
Tailor Your CV: Focus on your experience in hospitality management and contract catering. Emphasise your leadership skills, operational management experience, and any relevant qualifications, such as Level 3 Food Safety and Health & Safety.
Craft a Compelling Cover Letter: In your cover letter, express your passion for food, drink, and service. Mention specific examples of how you've ensured service excellence and compliance in previous roles, and how you can contribute to Vacherin's success.
Highlight Relevant Skills: Make sure to showcase your strong understanding of food safety regulations and health & safety legislation. Provide examples of how you've managed fast-paced environments while maintaining quality and compliance.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for food, drink, and service during the interview. Vacherin values individuals who are genuinely passionate about the hospitality industry, so share your experiences and what drives you in this field.
✨Demonstrate Leadership Skills
As a General Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully managed teams, resolved conflicts, and fostered a positive work environment in previous roles.
✨Understand Compliance and Safety Standards
Familiarise yourself with food safety regulations and health & safety legislation. Be ready to discuss how you've implemented these standards in past positions, as compliance is crucial for Vacherin.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of specific scenarios where you've had to manage customer satisfaction or operational challenges, and be prepared to explain your thought process and outcomes.