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- Tasks: Lead a dynamic team in delivering exceptional hospitality services across multiple sites.
- Company: Join a leading hospitality and catering company in Birmingham.
- Benefits: Competitive salary of ÂŁ50,000 and opportunities for professional growth.
- Other info: Be part of a transformative journey with a focus on collaboration and innovation.
- Why this job: Shape the future of hospitality while driving performance and service excellence.
- Qualifications: Proven leadership experience in fast-paced, multi-site operations.
The predicted salary is between 50000 - 50000 ÂŁ per year.
Join our team as General Manager to lead the delivery of a newly mobilised, high-profile contract. This is a pivotal role responsible for overseeing multi-site operations, driving performance, and ensuring exceptional service standards across the business. You’ll play a key role in shaping the direction of the contract, embedding a new structure, and leading teams through a period of transformation.
As a General Manager, you’ll be:
- Leading the delivery of a newly mobilised contract, ensuring a smooth transition into updated operations and service delivery.
- Managing day-to-day operations across a multi-site estate, with full financial accountability.
- Building strong client relationships through regular liaison and communication.
- Supporting and embedding a new organisational structure following a recent tender process, including driving efficiency and adapting to change.
- Leading, developing, and motivating a team of approximately 35, ensuring high engagement, performance and service excellence.
- Driving best practice across sites, sharing knowledge and creating consistency in delivery.
- Playing a key role in building a “centre of excellence” and continuously improving operational standards.
What you’ll need to succeed as a General Manager:
- Be a hands-on leader who is comfortable being both strategic and operational.
- Proven experience managing teams and leading through change within a fast-paced environment.
- Strong problem-solving ability, with the confidence to address challenges quickly and directly.
- Experience in multi-site operations with responsibility for financial performance.
- Excellent client-facing skills, with the ability to build trust and credibility at all levels.
- A collaborative mindset, with a willingness to share knowledge and drive best practice.
General Manager - Hospitality and Catering employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Hospitality and Catering
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality and catering industry. Attend events, join relevant groups on social media, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in managing teams and driving performance. Share specific examples of how you've led through change and improved service standards – this will make you stand out!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, even if they’re not advertising a General Manager role. Express your interest and ask about future opportunities – it shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills. Plus, it gives us a chance to see your application in the best light. So, don’t hesitate – hit that apply button and let’s get you in for an interview!
We think you need these skills to ace General Manager - Hospitality and Catering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your leadership experience, especially in multi-site operations and managing teams through change.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this position. Share specific examples of how you've driven performance and built strong client relationships in previous roles.
Showcase Your Problem-Solving Skills: In your application, don’t shy away from discussing challenges you've faced and how you tackled them. We love to see candidates who can think on their feet and adapt to change!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Compass Group
✨Know Your Operations Inside Out
Before the interview, make sure you’re well-versed in the specifics of multi-site operations. Brush up on your knowledge of financial performance metrics and how they relate to service delivery. This will show that you understand the complexities of the role and are ready to tackle them head-on.
✨Demonstrate Your Leadership Style
Be prepared to discuss your leadership approach and how you motivate teams through change. Share specific examples of how you've successfully led teams in fast-paced environments. This will help the interviewers see you as a hands-on leader who can drive performance and engagement.
✨Build Client Relationships
Think about how you’ve built strong client relationships in the past. Be ready to share stories that highlight your excellent communication skills and ability to build trust. This is crucial for a General Manager, so showcasing this will set you apart from other candidates.
✨Showcase Problem-Solving Skills
Prepare to discuss challenges you've faced in previous roles and how you addressed them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your strong problem-solving ability and confidence in handling issues directly.