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- Tasks: Deliver exceptional customer service and assist with food and beverage preparation.
- Company: Join the friendly catering team at RAF Museum Cosford.
- Benefits: Enjoy free meals, parking, staff discounts, and career development opportunities.
- Why this job: Be part of a unique setting while gaining valuable experience in hospitality.
- Qualifications: Must be 17+, have barista experience, and a passion for outstanding service.
- Other info: Flexible zero-hours position with potential for extra hours during holidays.
The predicted salary is between 11 - 16 £ per hour.
We’re on the lookout for an enthusiastic Front of House Assistant to join our fantastic catering team at RAF Museum Cosford on a flexible, casual basis. As a Front of House Assistant, you will be part of a hard-working, friendly group who all have the same goal – to deliver exceptional customer service to our visitors. Located in Shropshire, the RAF Museum Cosford offers a unique and welcoming setting where guests can relax and enjoy quality food and drink while exploring the museum’s impressive collection of historic aircraft and exhibitions. Apply today to join our team!
Responsibilities
- Provide friendly and welcoming service to all café visitors
- Assist with the preparation and service of food and beverages
- Serve customers and operate the till
- Clear tables and maintain cleanliness and hygiene standards
- Handle cash and support stock control processes
Shifts
This is a zero-hours position, involving daytime weekend work between 6-12 hours per week, with additional hours available during school holidays and peak periods. Typical shifts are 9:00am–4:00pm.
Who you are
- Be aged 17 or over
- Have barista experience
- Possess a warm, friendly and welcoming personality
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Maintain high standards of food hygiene and health and safety at all times
About us
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals on shift
- Free parking
- Staff discounts
- Grow your career with our Career Pathways and MyLearning programmes
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Front of House Assistant employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the RAF Museum Cosford. Familiarise yourself with their mission and values, and think about how you can contribute to their goal of delivering exceptional customer service.
✨Tip Number 2
Practice your people skills! As a Front of House Assistant, you'll be interacting with visitors all day. Role-play common scenarios with friends or family to boost your confidence in providing that warm, friendly service they’re looking for.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the role seriously and are ready to represent the museum's welcoming atmosphere.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure we get your details quickly and can consider you for this exciting opportunity to join our team at the RAF Museum Cosford.
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through! We want to see how you connect with our values of exceptional customer service, so don’t be shy about sharing your passion for hospitality.
Tailor Your Experience: Make sure to highlight any relevant experience, especially if you've worked in a café or similar environment. We love seeing barista skills and customer service experience, so tailor your application to showcase what makes you a great fit for the Front of House Assistant role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what you can bring to our team at RAF Museum Cosford. Remember, we’re looking for someone who can handle pressure and keep things running smoothly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join our fantastic catering team. We can’t wait to hear from you!
How to prepare for a job interview at Compass Group
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Front of House Assistant entails. Familiarise yourself with the responsibilities listed in the job description, like providing friendly service and maintaining hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As this role is all about customer service, be prepared to demonstrate your warm and friendly personality. Think of examples from your past experiences where you've gone above and beyond for customers. This will highlight your passion for delivering outstanding service and your ability to work well under pressure.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. While you might not need to wear a full uniform, looking neat and professional shows that you take the opportunity seriously and respect the company’s standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
