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- Tasks: Provide exceptional customer service and support patients' dining needs in a healthcare setting.
- Company: Join the Medirest Family, dedicated to outstanding patient care.
- Benefits: Flexible shifts, opportunity to make a difference, and supportive team environment.
- Other info: Dynamic role with opportunities for personal growth in a rewarding field.
- Why this job: Make a real impact on patients' lives while developing valuable skills.
- Qualifications: Passion for customer service and willingness to learn; no prior experience needed.
The predicted salary is between 22000 - 24000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.
As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Here’s an idea of what your shift patterns will be: 4 on 4 off.
Key responsibilities:- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
- Have awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- Take pride in what you do and have a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check.
Fm Assistant employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fm Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare field. A personal recommendation can go a long way in landing that Ward Hostess/Host role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding service, think of scenarios where you can showcase your ability to communicate effectively and handle dietary queries with ease.
✨Tip Number 3
Be ready for the interview! Research common questions related to patient care and food hygiene standards. We want to see your passion for making a difference, so prepare some examples of how you've gone the extra mile in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Medirest Family and contributing to patient care.
We think you need these skills to ace Fm Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! We want to see how you can contribute to the greater good of the healthcare field and make a real difference in patients' lives.
Highlight Relevant Experience: Even if you haven't worked as a Ward Host/Hostess before, share any experience that showcases your ability to communicate effectively and work under pressure. We love seeing how your past roles can translate into this new challenge!
Be Personable and Warm: Remember, you're applying for a role that involves interacting with patients. Use a friendly tone in your application to reflect the warm and welcoming environment we aim to create. Let us know how you can bring that vibe to our team!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get to know you better. We can't wait to hear from you!
How to prepare for a job interview at Compass Group
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Ward Hostess/Host. Familiarise yourself with patient dining services and how they contribute to patient care. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during the interview to demonstrate your passion for patient care.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, especially under pressure. Think about how you would respond to a distressed patient or manage dietary queries. Practising these scenarios can help you articulate your thought process clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.