At a Glance
- Tasks: Manage events and ensure smooth operations at iconic racecourses.
- Company: Join Levy UK & Ireland, part of the world's largest catering company.
- Benefits: Up to £33,000 salary, 23 days' leave, healthcare, and more perks.
- Other info: Dynamic role with opportunities for career growth and development.
- Why this job: Be part of delivering unforgettable experiences at historic venues.
- Qualifications: Experience in event management and strong communication skills required.
We are looking for a passionate, hands-on Operations Manager with a background in hospitality to manage and assist in the smooth delivery of the Conference and Events operation at the Newmarket Racecourses. You will also have the opportunity to support at Huntingdon Racecourse in this exciting varied role. This is the chance to play a key role in delivering outstanding hospitality at some of the most renowned and historically significant horse racing venues in the world!
Newmarket and Huntingdon Racecourses are part of Jockey Club Experiences, a partnership between the leading commercial group in British horse racing - The Jockey Club, and Compass Group UK & Ireland. We are a visionary venue partner, designing and delivering bespoke guest experiences that prioritise people and the planet.
Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
Operations Manager (Conferences and Events) - The role- Manage the allocated casual team members to set up and break down meeting rooms and deliver live conference and events.
- Review the weekly payroll and assist the management of the variable payroll to achieve financial targets set while meeting the operational needs.
- Act as a central point of contact for C&E operational queries.
- Attend all regular meetings and briefings to ensure regular communication takes place with all stakeholders.
- Develop a good working relationship with the Hospitality team based at Newmarket.
- Use function sheets to gather customer expectations, room set up and menu requirements.
- Work with the chef team to ensure all special diets and allergens are managed on live event days.
- Ensure all H&S policy and procedures are followed.
- Support the People Operations team in the recruitment, selection, induction and retention practices for the C&E department.
- Take the lead for C&E team welfare and engagement activities.
- Generate and cost new ‘look and feel’ ideas to uplift service styles for C&E.
- Some experience of delivering live conferences, meetings and events.
- A positive, approachable and a trouble shooter.
- Strong organisation, communication and computer skills.
- The ability to communicate at all levels and meet deadlines.
- A self-starter; motivated by a passion for quality and great service delivery.
- Competitive salary and full company benefits.
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave.
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships.
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
- Free on-site parking.
- Opportunity to work across major sporting and hospitality events nationwide.
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences, and shape the future of hospitality.
Operations Manager (Conference and Events) - Newmarket and Huntingdon Racecourses in Exning employer: Compass Group
At Levy UK & Ireland, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and inclusivity. As an Operations Manager at the prestigious Newmarket and Huntingdon Racecourses, you'll enjoy competitive benefits, including comprehensive healthcare, generous annual leave, and opportunities for professional development, all while contributing to unforgettable experiences in the heart of British horse racing.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Conference and Events) - Newmarket and Huntingdon Racecourses in Exning
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the role of Operations Manager. Highlight your hands-on approach and passion for delivering exceptional service in hospitality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Operations Manager (Conference and Events) - Newmarket and Huntingdon Racecourses in Exning
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in hospitality and event management, and don’t forget to showcase any relevant skills that match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering outstanding hospitality and how you can contribute to our team at Newmarket and Huntingdon Racecourses.
Showcase Your Team Spirit:We love a good team player! In your application, mention any experiences where you’ve successfully collaborated with others, especially in high-pressure environments like conferences and events.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our awesome team!
How to prepare for a job interview at Compass Group
✨Know Your Venue
Before the interview, do your homework on Newmarket and Huntingdon Racecourses. Familiarise yourself with their history, key events, and the type of hospitality they offer. This will show your genuine interest in the role and help you connect your experience to their operations.
✨Showcase Your Experience
Be ready to discuss specific examples from your past roles where you've successfully managed events or teams. Highlight your problem-solving skills and how you've handled challenges in a fast-paced environment, as this is crucial for an Operations Manager.
✨Engage with the Team Spirit
Since the role involves working closely with various teams, demonstrate your ability to collaborate and build relationships. Share instances where you've fostered teamwork or improved team morale, as this aligns with their focus on engagement and welfare.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and future projects. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you. It’s a two-way street!
