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- Tasks: Lead and manage soft facilities services, ensuring efficiency and customer satisfaction.
- Company: Join Compass Group UK&I, a leader in inclusive workplace culture.
- Benefits: Enjoy competitive rewards, career development, and wellness perks.
- Why this job: Make a real impact in healthcare while leading a high-performing team.
- Qualifications: Proven experience in Soft FM management and strong leadership skills.
- Other info: Diversity is our strength; we welcome all talents to apply.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for experienced and commercially-minded Contract Directors to manage a full Soft Facilities Management (FM) service. This is a pivotal role, responsible for ensuring the efficient and effective delivery of all soft FM services, including cleaning, catering, and other services, while driving financial performance and enhancing customer satisfaction. This role involves strategic planning, contract negotiation, compliance monitoring and team leadership, fostering a high-performance culture, to ensure that our contracts are managed efficiently and effectively.
The ideal candidate will possess a strong background in Soft FM Contract management, excellent negotiation skills, and the ability to work collaboratively with various stakeholders.
Key Responsibilities- Commercial Management: Oversee the financial performance of the soft FM operations, including budgeting, forecasting, and cost control, ensuring services are delivered within budget and maximising revenue opportunities.
- Contract Management: Manage and monitor all soft FM and retail contracts, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs).
- Operational Excellence: Lead the day-to-day operations of the soft FM and retail services, ensuring high standards of service delivery, safety, and customer satisfaction.
- Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including hospital management, service providers, and suppliers, ensuring alignment and collaboration.
- Team Leadership: Manage and develop a high-performing team, fostering a culture of excellence, accountability, and continuous improvement.
- Risk Management: Identify and mitigate risks related to service delivery, compliance, and financial performance, ensuring a safe and secure environment for patients, staff, and visitors.
- Proven Experience: Significant experience in a senior management role within Soft FM.
- Commercial Acumen: Strong financial management skills with a track record of driving revenue growth and managing budgets effectively.
- Leadership Skills: Demonstrated ability to lead and inspire teams, with excellent communication, negotiation, and interpersonal skills.
- Contract Management: Experience in managing large-scale contracts and service providers, with a focus on quality, compliance, and cost-effectiveness.
- Customer Focus: A commitment to delivering exceptional customer service, with an understanding of the unique challenges of a healthcare environment.
- Problem-Solving: Strong analytical and decision-making skills, with the ability to think strategically and resolve complex issues.
We believe in recognising talent and supporting our people with competitive rewards and a broad benefits package, including:
- Contributory pension scheme
- Career development via our Career Pathways and MyLearning programmes
- Access to a Digital GP and wider healthcare benefits for you and your family
- Discounts with leading travel, retail, and grocery brands
- Cinema ticket savings and exclusive lifestyle rewards
- Free wellness and mindfulness classes
- Access to offers you can share with family and friends
At Compass Group UK&I, we are committed to creating an inclusive and supportive workplace. We value the diverse perspectives and talents each colleague brings and are proud to promote equality, growth, and opportunity for all.
Diversity is Our Strength
If you are ready to take on a high-impact leadership role in a vital NHS setting, we want to hear from you.
Contract Director in England employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Director in England
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at Compass Group. Building relationships can open doors that a CV just can’t.
✨Ace the Interview
Prepare for your interview by researching common questions for Contract Directors and think about how your experience aligns with the role. Practice your answers out loud, and remember to showcase your leadership skills and commercial acumen!
✨Showcase Your Achievements
When you get the chance to talk about your past roles, focus on specific achievements. Use numbers and examples to illustrate how you’ve driven financial performance or improved customer satisfaction in previous positions. We love seeing results!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Compass Group.
We think you need these skills to ace Contract Director in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Contract Director role. Highlight your background in Soft FM, financial management, and team leadership to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your experience aligns with our needs. Be sure to mention your negotiation skills and customer focus.
Showcase Your Achievements: When detailing your experience, don’t just list responsibilities—share your achievements! Use numbers and examples to demonstrate how you’ve driven financial performance and enhanced customer satisfaction in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Compass Group
✨Know Your Soft FM Inside Out
Before the interview, make sure you brush up on your knowledge of Soft Facilities Management. Understand the key services involved, like cleaning and catering, and be ready to discuss how you've successfully managed these in the past. This will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Financial Savvy
Since this role involves overseeing financial performance, come prepared with examples of how you've managed budgets and driven revenue growth in previous positions. Be ready to discuss specific strategies you've implemented to maximise efficiency and cost control.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams and fostering a high-performance culture. Share stories that illustrate your ability to inspire and develop your team, as well as how you've handled challenges in a collaborative way. This will resonate well with their focus on team leadership.
✨Engage with Stakeholders
Prepare to discuss how you've built and maintained relationships with various stakeholders in your previous roles. Think of examples where your communication and negotiation skills made a difference, especially in a healthcare setting. This will show that you understand the importance of collaboration in delivering exceptional service.
