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For Companies At a Glance
- Tasks: Support daily operations and lead a motivated team at Costa Coffee.
- Company: Join Compass Group, a leader in the hospitality industry.
- Benefits: Enjoy discounts, wellness classes, and career growth opportunities.
- Why this job: Make a difference in a vibrant café environment while developing your skills.
- Qualifications: Previous supervisory experience and strong communication skills required.
- Other info: Be part of a diverse team that values your unique talents.
The predicted salary is between 24000 - 36000 £ per year.
We're currently recruiting a dedicated Assistant Costa Coffee Manager to join our team. This is an exciting opportunity to support the day-to-day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality. Working alongside the Store Manager, you'll help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.
Main Responsibilities
- Support the Manager in the daily running of the Costa store
- Lead, motivate, and inspire the team to deliver exceptional customer service
- Assist with staff rotas, stock management, and ordering supplies
- Ensure the café is clean, well-presented, and compliant with all health and safety standards
- Help manage cashing-up, record keeping, and other administrative tasks
- Maintain a positive and professional atmosphere within the team
- Step up and take responsibility in the Manager's absence
About You
- Previous experience in a supervisory or team leader role within a café, retail, or catering environment
- Strong communication and leadership skills
- Excellent customer service focus with a proactive attitude
- Reliable, well-presented, and able to work under pressure
- A team player with the ability to use your own initiative
- Committed to maintaining high standards of hygiene and safety
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager - Costa Coffee in Dorchester employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Costa Coffee in Dorchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa Coffee's values and mission. This way, you can show how your experience aligns with their goals and make a great impression.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past roles where you motivated a team or handled a tough situation. Being able to share these stories will highlight your suitability for the Assistant Manager role.
✨Tip Number 3
Dress to impress! Make sure you look well-presented and professional for your interview. First impressions matter, especially in a customer-focused environment like Costa Coffee.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you on their radar!
We think you need these skills to ace Assistant Manager - Costa Coffee in Dorchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Costa Coffee Manager role. Highlight your previous experience in supervisory positions and how it relates to leading a team in a busy café environment. We want to see how you can bring your unique skills to our team!
Show Off Your Customer Service Skills: In your application, emphasise your excellent customer service focus. Share specific examples of how you've gone above and beyond to create outstanding experiences for customers. This is key for us at Costa Coffee, so let your passion shine through!
Be Professional and Personable: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A well-presented application reflects your attention to detail, which is super important in maintaining high standards in our café.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the info you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Compass Group
✨Know Your Coffee!
Brush up on your coffee knowledge before the interview. Understand the different types of coffee drinks, brewing methods, and what makes Costa Coffee unique. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated your team to deliver exceptional customer service, as this is key for the Assistant Manager role.
✨Demonstrate Your Customer Service Focus
Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you would handle difficult situations or complaints, as excellent customer service is crucial in this role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the store's operations, team dynamics, or future goals. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
