Deputy Suites Manager - The O2 in London

Deputy Suites Manager - The O2 in London

London Full-Time 37485 - 52485 £ / year (est.) No working from home possible
Compass Group

At a Glance

  • Tasks: Lead food and beverage services at The O2, ensuring exceptional guest experiences.
  • Company: Join Levy, the vibrant hospitality partner for The O2 Arena.
  • Benefits: Competitive salary, 23 days annual leave, healthcare, and family benefits.
  • Other info: Opportunities for professional development and a supportive, inclusive workplace.
  • Why this job: Be part of a passionate team delivering legendary experiences in a world-class venue.
  • Qualifications: Experience in hospitality, strong leadership, and excellent communication skills required.

The predicted salary is between 37485 - 52485 £ per year.

Deputy Suites Manager - O2Reporting to - Suites Manager Salary - £37,485 per annumOverviewLevy is the vibrant and exciting hospitality partner for The O2 Arena, one of the world’s most iconic entertainment venues. As part of Compass Group—the world’s largest catering company—Levy brings world-class expertise in delivering legendary experiences in food, drink, and guest service at The O2.At The O2, we are proud to deliver exceptional hospitality for every genre, from sold-out concerts and major sporting events to exclusive VIP and suite experiences. Our dedicated team ensures guests enjoy innovative, sustainably sourced food and drink, always served with a focus on quality and exceptional service.Sustainability, wellbeing, diversity, and inclusion are at the heart of everything we do at The O2 Arena. Levy shares Compass Group’s ambition to achieve Net Zero by 2027 and works closely with The O2 to reduce single-use plastics and champion responsible sourcing. We are also proud partners of the British Paralympic Association. Working at The O2 Arena means being part of a passionate, progressive hospitality team—one that puts people first and celebrates the unique experiences that only The O2 can deliver.Role PurposeTo ensure the seamless planning and execution of food and beverage services within the Suites, overseeing all suite levels, kitchen, pantry, and bar service teams.To achieve operational standards that surpass guest expectations through strong leadership and effective management.To deliver a premier catering product and service to clients and customers within the suites.To fully embody Levy Restaurants\' vision and values by creating and living the Levy Difference through delivering Legendary Experiences and Powerful Partnerships.Key Skills and ExperienceExtensive experience in a demanding hospitality environment (essential)Nice and approachable with good interpersonal skills (essential)Experience of managing front of house teams & complex service delivery (essential)Effective communication skillsLondon market experience (essential)A high degree of IT proficiency (essential)Excellent command of English language and basic numeracy skills (essential)Ability to lead others Engaging, enthusiastic and motivated (essential)What You’ll Get In ReturnCompetitive salary with bonus and full company benefits23 days\' annual leave plus bank holidays, your birthday off, and a holiday purchase schemeHealthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), mental health support: 24/7 Employee Assistance ProgrammeFamily benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leavePerks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym membershipsFinancial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance productsDevelopment opportunities: Professional subscriptions, ongoing training and structured career pathwaysMeals on duty includedWhy Join Us? Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality.We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.Together, we create unforgettable experiences – and shape the future of hospitality.

Deputy Suites Manager - The O2 in London employer: Compass Group

Levy at The O2 Arena offers an exceptional work environment where hospitality professionals can thrive in a vibrant and inclusive culture. With a commitment to sustainability and employee wellbeing, we provide competitive salaries, generous leave policies, and extensive development opportunities, ensuring that our team members are supported both personally and professionally. Join us to be part of a passionate team dedicated to delivering legendary experiences in one of the world's most iconic venues.

Compass Group

Contact Details:

Compass Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy Suites Manager - The O2 in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Compass Group

Don't be shy about reaching out to Compass Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Deputy Suites Manager - The O2 in London

Hospitality Management
Interpersonal Skills
Front of House Management
Service Delivery Management
Effective Communication
IT Proficiency
English Language Proficiency

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Compass Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!