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- Tasks: Lead food and beverage services at The O2, ensuring exceptional guest experiences.
- Company: Join Levy, the vibrant hospitality partner for The O2 Arena.
- Benefits: Competitive salary, 23 days annual leave, healthcare, and family benefits.
- Why this job: Be part of a passionate team delivering legendary experiences in a world-class venue.
- Qualifications: Experience in hospitality, strong leadership, and excellent communication skills required.
- Other info: Opportunities for professional development and a supportive, inclusive workplace.
The predicted salary is between 37485 - 52485 £ per year.
Deputy Suites Manager – O2Reporting to – Suites Manager Salary – £37,485 per annumOverviewLevy is the vibrant and exciting hospitality partner for The O2 Arena, one of the world’s most iconic entertainment venues. As part of Compass Group—the world’s largest catering company—Levy brings world-class expertise in delivering legendary experiences in food, drink, and guest service at The O2.At The O2, we are proud to deliver exceptional hospitality for every genre, from sold-out concerts and major sporting events to exclusive VIP and suite experiences. Our dedicated team ensures guests enjoy innovative, sustainably sourced food and drink, always served with a focus on quality and exceptional service.Sustainability, wellbeing, diversity, and inclusion are at the heart of everything we do at The O2 Arena. Levy shares Compass Group’s ambition to achieve Net Zero by 2027 and works closely with The O2 to reduce single-use plastics and champion responsible sourcing. We are also proud partners of the British Paralympic Association. Working at The O2 Arena means being part of a passionate, progressive hospitality team—one that puts people first and celebrates the unique experiences that only The O2 can deliver.Role PurposeTo ensure the seamless planning and execution of food and beverage services within the Suites, overseeing all suite levels, kitchen, pantry, and bar service teams.To achieve operational standards that surpass guest expectations through strong leadership and effective management.To deliver a premier catering product and service to clients and customers within the suites.To fully embody Levy Restaurants\’ vision and values by creating and living the Levy Difference through delivering Legendary Experiences and Powerful Partnerships.Key Skills and ExperienceExtensive experience in a demanding hospitality environment (essential)Nice and approachable with good interpersonal skills (essential)Experience of managing front of house teams & complex service delivery (essential)Effective communication skillsLondon market experience (essential)A high degree of IT proficiency (essential)Excellent command of English language and basic numeracy skills (essential)Ability to lead others Engaging, enthusiastic and motivated (essential)What You’ll Get In ReturnCompetitive salary with bonus and full company benefits23 days\’ annual leave plus bank holidays, your birthday off, and a holiday purchase schemeHealthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), mental health support: 24/7 Employee Assistance ProgrammeFamily benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leavePerks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym membershipsFinancial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance productsDevelopment opportunities: Professional subscriptions, ongoing training and structured career pathwaysMeals on duty includedWhy Join Us? Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality.We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.Together, we create unforgettable experiences – and shape the future of hospitality.
Deputy Suites Manager - The O2 employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Suites Manager - The O2
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those connected to The O2. Attend events, join relevant groups on social media, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an interview, let your enthusiasm for hospitality shine through. Share your experiences and how they align with Levy's values of sustainability and exceptional service.
✨Tip Number 3
Prepare for the unexpected! In the hospitality world, things can change quickly. Be ready to discuss how you’ve handled challenges in past roles, especially in high-pressure situations. This will show that you’re adaptable and ready for the dynamic environment at The O2.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the team at The O2. Make sure to highlight your relevant experience and how you can contribute to delivering legendary experiences!
We think you need these skills to ace Deputy Suites Manager - The O2
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm and commitment to delivering exceptional service, especially in a vibrant environment like The O2.
Tailor Your Application: Make sure to customise your application to reflect the key skills and experience mentioned in the job description. Use similar language and examples from your past roles that demonstrate your ability to manage teams and deliver top-notch service.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This will help us quickly see how you fit into our team and understand your qualifications without getting lost in unnecessary details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team at The O2!
How to prepare for a job interview at Compass Group
✨Know Your Venue
Before the interview, do your homework on The O2 Arena. Familiarise yourself with its history, the types of events it hosts, and Levy's role in providing hospitality there. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Deputy Suites Manager, you'll need to demonstrate strong leadership. Prepare examples from your past where you've successfully managed teams or improved service delivery. Highlight how you motivate others and ensure high standards are met.
✨Emphasise Sustainability
Levy is committed to sustainability, so be ready to discuss how you've implemented eco-friendly practices in previous roles. Share ideas on how you can contribute to their Net Zero ambition and responsible sourcing initiatives.
✨Practice Effective Communication
Effective communication is key in hospitality. During the interview, practice clear and concise responses. Be prepared to discuss how you handle difficult situations with guests or team members, showcasing your interpersonal skills and approachability.