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- Tasks: Lead daily operations and create exceptional coffee experiences for customers and staff.
- Company: Join a major brand at The Grange University Hospital, Cwmbran.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts on travel and groceries.
- Why this job: Be part of a dynamic team and make a real impact in a vibrant environment.
- Qualifications: Passion for service, strong communication skills, and ability to work under pressure.
- Other info: Opportunities for career growth and wellness classes to unwind.
The predicted salary is between 28000 - 36000 £ per year.
We are looking for a highly motivated, reliable and dedicated Manager to join our team. Overseeing daily operations, to ensure the smooth running of the operations in a major brand, leading the team with enthusiasm, and ensuring a welcoming environment where both customers and staff can enjoy exceptional coffee experiences.
As a Costa Manager, your main responsibilities will be:
- Oversee daily operations and ensure seamless execution of business goals.
- Ensure waste is kept to a minimum during beverage production.
- Delegate where necessary and ensure the team are pro‐active at all times.
- Completion of weekly bookkeeping and any other duties that are deemed necessary.
- Act as the main point of contact and decision‐maker.
- Be pro‐active at all times and use initiative, diplomacy and discretion to solve any problems that may arise.
Our ideal Costa Manager will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
- Take initiative and make decisions that are right for our customers.
- Be an excellent team player with great communication skills.
- Have a desire to succeed in your role.
- Possess the ability to work under pressure.
- Demonstrate exceptional timekeeping and reliability.
- Have a safety‐first mindset.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Unwind with us with free wellness, mindfulness and exercise classes.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Costa Manager in Cwmbran employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Manager in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to people in the coffee industry or those who work at The Grange University Hospital. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with overseeing daily operations and leading a team. We want you to shine!
✨Tip Number 3
Show your passion for coffee and customer service during your interactions. Share stories that highlight your dedication to creating exceptional experiences for customers and your team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Costa Manager in Cwmbran
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see that you genuinely care about creating exceptional experiences for our customers!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Costa Manager role. Focus on your leadership skills and any previous roles where you’ve overseen operations or managed a team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Compass Group
✨Know Your Coffee
As a Costa Manager, you'll be overseeing daily operations and ensuring exceptional coffee experiences. Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee, brewing methods, and what makes a great customer experience. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
You'll need to lead a team with enthusiasm, so be prepared to discuss your leadership style. Think of examples where you've successfully managed a team or resolved conflicts. Highlight your ability to delegate tasks effectively and keep the team motivated, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
The job requires you to act as the main point of contact and decision-maker. Prepare for situational questions that assess your problem-solving skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how you've used initiative and discretion in past roles.
✨Emphasise Customer Service Passion
Since delivering outstanding service is key, be ready to share your experiences in customer-facing roles. Talk about how you greet customers with a smile and ensure they have a great experience. This will demonstrate that you align with the company's values and are committed to providing top-notch service.
