At a Glance
- Tasks: Prepare delicious food and create eye-catching displays in a fast-paced team.
- Company: Join Compass, a leading company that values individuality and growth.
- Benefits: Competitive pay, great perks, and endless learning opportunities.
- Other info: Diversity is our strength; we celebrate unique talents and backgrounds.
- Why this job: Make a real impact while enjoying a supportive and friendly work environment.
- Qualifications: Positive attitude, passion for customer service, and teamwork skills.
Customer Service Assistant, Kings Cross, £15.70p/h
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience!
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment.
What you\'ll be doing:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
What you\'ll need to succeed:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Demonstrate outstanding timekeeping and reliability
- Have experience within a similar catering-related role, but this isn\'t essential.
We ensure you\'re rewarded for all your hard work by offering:
- Opportunities to grow, train, and progress within the business
- Free staff meals and a positive, supportive working environment
- Your birthday off on us
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\'s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/2001/94128001/52218160/SU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Services Assistant employer: Compass Group
At Compass Group UK&I, we pride ourselves on being an exceptional employer that champions individuality and fosters a supportive work culture. As a Catering Assistant, you'll enjoy competitive pay, great perks, and ample opportunities for personal and professional growth within one of the UK's largest businesses, all while contributing to a positive environment that values diversity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Group
Don't be shy about reaching out to Compass Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Customer Services Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
