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- Tasks: Prepare delicious food and create eye-catching displays in a fast-paced team.
- Company: Join Compass, a leading company that values individuality and growth.
- Benefits: Competitive pay, great perks, and endless learning opportunities.
- Why this job: Make a real impact while enjoying a supportive and friendly work environment.
- Qualifications: Positive attitude, passion for customer service, and teamwork skills.
- Other info: Diversity is our strength; we celebrate unique talents and backgrounds.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Monday to Friday – 11.30am to 7.30pm
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un‑wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part‑time basis, contracted to 40 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Chartwells? Here’s what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high‑quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can‑do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety‑first mindset
- Have experience within a similar catering‑related role, but this isn’t essential.
About Us
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Job Reference: com/0512/98233001/52779831/SU #Independent
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Customer Services Assistant employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group's values and mission. This way, you can show how your positive attitude and passion for customer service align with their goals.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your teamwork skills and ability to thrive under pressure, as these are key for a Catering Assistant.
✨Tip Number 3
Dress the part! Make sure you look presentable and professional for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the brand positively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Services Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love seeing genuine enthusiasm and a positive attitude, so don’t be afraid to express why you’re excited about the role and how you can contribute to our friendly team.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight any relevant experience or skills that match what we’re looking for, especially your customer service skills and ability to work under pressure. This shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your key achievements and experiences. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer or improve their experience.
✨Demonstrate Team Spirit
Since the role requires collaboration, be ready to discuss how you work well in a team. Think of instances where you supported your colleagues or contributed to a positive team environment, especially in high-pressure situations.
✨Highlight Your Time Management Skills
Prepare to talk about how you manage your time effectively, especially during busy shifts. You could mention techniques you use to prioritise tasks or how you stay organised when handling multiple responsibilities.
✨Emphasise Safety and Hygiene Standards
Given the importance of food handling and hygiene in this role, be prepared to discuss your understanding of health and safety regulations. Share any relevant experiences that demonstrate your commitment to maintaining a safe and healthy work environment.
