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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group UK&I, supporting military and government services with a focus on teamwork.
- Benefits: Enjoy flexible hours, opportunities for progression, and a supportive work culture.
- Why this job: Be part of a passionate team that values individuality and excellent customer service.
- Qualifications: A positive attitude and teamwork skills are essential; catering experience is a plus but not required.
- Other info: This role offers zero-hour contracts, perfect for students seeking flexible work.
Salary: £12.21 Per HourShift hours: Part Time
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 0 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50 weeks per year
Could you bring your spark to Defence? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn\’t essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/2207/95943001/52245745/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Reference: compass/TP/2201129/196707Location: Corsham
Customer Service Assistant - Zero Hour - Part Time - Corsham employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Zero Hour - Part Time - Corsham
✨Tip Number 1
Familiarise yourself with the Defence brand and its values. Understanding what they stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service experience in conversations. Even if it's not directly related to catering, emphasising your ability to handle customer queries and complaints effectively can set you apart from other candidates.
✨Tip Number 3
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This is crucial for a position that thrives on a friendly and cooperative environment.
✨Tip Number 4
Prepare to discuss how you handle pressure and maintain high standards in fast-paced situations. Providing specific examples will showcase your ability to thrive in the busy environment described in the job listing.
We think you need these skills to ace Customer Service Assistant - Zero Hour - Part Time - Corsham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of a Customer Service Assistant.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or catering roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in a busy environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you embody the qualities they are looking for, such as teamwork, reliability, and a passion for customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this role heavily relies on creating a positive experience.
✨Demonstrate Team Spirit
As a Customer Service Assistant, being a team player is crucial. Highlight your ability to work well with others and provide examples of successful teamwork from previous roles. This will show that you can contribute positively to the friendly environment they value.
✨Prepare for Fast-Paced Scenarios
Since the job involves working in a busy environment, be ready to discuss how you handle pressure. Think of situations where you've thrived under stress and how you managed to keep a cool head while delivering quality service.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, even if you don't have extensive experience in catering. Showing that you understand the importance of health and safety regulations will demonstrate your commitment to maintaining high standards in the workplace.