At a Glance
- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group UK&I, supporting military and government services with a focus on teamwork.
- Benefits: Enjoy a competitive salary, opportunities for progression, and a supportive work culture.
- Other info: Full-time role contracted for 50 weeks a year in a fast-paced environment.
- Why this job: Be part of a passionate team that values individuality and excellent customer service.
- Qualifications: Enthusiastic attitude, team player, and a desire to succeed; catering experience is a plus.
The predicted salary is between 22740 - 25000 € per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\'ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50 weeks per year
Could you bring your spark to Defence? Here\'s what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn\'t essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/1308/95451001/52685632/R/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Reference: com/1308/95451001/52685632/R/BULocation: PlymouthCustomer Service Assistant - Full Time - Plymouth employer: Compass Group
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Customer Service Assistant in Plymouth, you'll enjoy competitive pay, opportunities for career progression, and the chance to be part of a passionate team dedicated to delivering outstanding customer experiences in a dynamic environment. We celebrate diversity and empower our employees to thrive, making this a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Full Time - Plymouth
✨Tip Number 1
Familiarise yourself with the company culture at Compass Group UK&I. Understanding their commitment to diversity and employee development can help you align your values with theirs during any discussions or interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. Even if it's not directly related to catering, showcasing your ability to handle pressure and deliver excellent service will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss how you would contribute to a positive brand image. Think of examples where you've successfully represented a brand or organisation in the past, as this will demonstrate your understanding of the role's responsibilities.
✨Tip Number 4
Show enthusiasm for the food industry and customer interaction. Being passionate about food and people can set you apart, so be ready to share why you love working in such an environment during your interactions.
We think you need these skills to ace Customer Service Assistant - Full Time - Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and any catering-related roles. Emphasise skills like teamwork, timekeeping, and a positive attitude, as these are key for the Customer Service Assistant position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for food and people. Mention specific examples of how you've delivered excellent customer service in the past and how you thrive in busy environments.
Highlight Relevant Skills:In your application, clearly outline your ability to handle cash, comply with health and safety regulations, and maintain hygiene standards. These are crucial for the role and will demonstrate your suitability.
Show Enthusiasm:Convey your enthusiasm for the role and the company in your application. Express your desire to contribute to a friendly team and your commitment to delivering exceptional customer experiences.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what the company values.
✨Demonstrate Team Spirit
Since the role requires being an excellent team player, be prepared to discuss your experiences working in teams. Highlight how you contribute positively to group dynamics and support your colleagues, especially in a busy environment.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess how you handle pressure and fast-paced situations. Think of examples where you've thrived under stress, and be ready to explain how you maintain quality service even when things get hectic.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable about these topics will show your commitment to maintaining a safe and compliant work environment.
