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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group UK&I, supporting military and government services with a focus on teamwork.
- Benefits: Enjoy part-time hours, opportunities for progression, and a supportive work culture.
- Why this job: Be part of a friendly team that values individuality and excellent customer service.
- Qualifications: A positive attitude and teamwork skills are essential; catering experience is a plus but not required.
- Other info: Contracted for 50 weeks a year, with a commitment to diversity and inclusion.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 17.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50 weeks per year.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for food and customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion shine through. This will help you connect with the team and demonstrate that you're a great fit for the role.
✨Tip Number 2
Familiarise yourself with the company’s values and mission, especially their commitment to diversity and individual growth. When you understand what they stand for, you can tailor your conversations to align with their culture, making you a more appealing candidate.
✨Tip Number 3
Prepare examples from your past experiences that showcase your ability to work under pressure and as part of a team. Highlighting specific situations where you excelled in a busy environment will demonstrate your capability to thrive in this role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions about the role.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Customer Service Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for food and customer service. Use specific examples from your past experiences to demonstrate your enthusiasm and ability to thrive in a busy environment.
Highlight Relevant Experience: If you have experience in catering or customer service, make sure to emphasise this in your CV. Even if you don't have direct experience, showcase transferable skills such as teamwork, reliability, and a positive attitude.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to the role.
✨Demonstrate Team Spirit
As a Customer Service Assistant, being a team player is crucial. Be prepared to discuss your experiences working in teams, highlighting how you contribute positively to group dynamics and support your colleagues.
✨Prepare for a Fast-Paced Environment
Since the role involves working in a busy setting, be ready to talk about how you handle pressure. Share strategies you use to stay organised and efficient when things get hectic, showcasing your ability to thrive under stress.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, even if you don't have extensive experience. Showing that you understand the importance of these regulations will reflect your commitment to safety and quality in the workplace.
