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- Tasks: Prepare delicious food and create attractive displays while delivering top-notch customer service.
- Company: Join a passionate team at Compass Group UK&I, supporting Defence and government services.
- Benefits: Flexible part-time hours, opportunities for progression, and a supportive work environment.
- Why this job: Make a real impact by bringing joy to customers in a fast-paced setting.
- Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
- Other info: Diverse workplace that values individuality and offers career advancement opportunities.
The predicted salary is between 13 - 16 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 10 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 49.2 weeks per year.
Could you bring your spark to Defence? Here’s what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your passion for delivering excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s all about making a great first impression, and we want you to shine!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in catering or customer service before. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your strengths!
Be Yourself: We value individuality, so don’t hesitate to let your personality come through in your cover letter. Share why you’re excited about this role and how you can contribute to our friendly team at Defence.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Compass Group
✨Show Your Passion for People and Food
Make sure to express your enthusiasm for both food and customer service during the interview. Share any relevant experiences where you’ve gone above and beyond to create a positive experience for customers, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Spirit
Since this role is all about being a team player, come prepared with examples of how you've successfully worked in a team before. Highlight your ability to collaborate and support your colleagues, especially in busy environments.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess how you handle pressure. Think of specific instances where you thrived under stress, such as managing multiple tasks or dealing with difficult customers, and be ready to share those stories.
✨Know Your Hygiene and Safety Standards
Brush up on food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable in these areas will show that you take the role seriously and are committed to maintaining a safe environment for everyone.