Customer Service Assistant
Customer Service Assistant

Customer Service Assistant

Oxford Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
  • Company: Join a leading catering company that values individuality and teamwork.
  • Benefits: Competitive pay, great perks, and opportunities for learning and development.
  • Why this job: Be part of a passionate team and make a real impact in a busy environment.
  • Qualifications: Enthusiastic attitude and a desire to succeed; catering experience is a plus.
  • Other info: Diversity is our strength; we celebrate unique talents and backgrounds.

The predicted salary is between 28800 - 42000 £ per year.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a full time basis, contracted to 37.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Universities? Here\’s what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Universities and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn\’t essential.

As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.

Job Reference: com/1811/94361001/52412742/BU #Universities & Colleges

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

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Customer Service Assistant employer: Compass Group

At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Customer Service Assistant, you'll enjoy competitive pay, great perks, and ample opportunities for personal and professional growth within one of the UK's largest businesses, all while working in a vibrant environment that celebrates diversity and teamwork.
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Contact Detail:

Compass Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant

✨Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or busy situations. Being prepared will show that you’re ready to thrive in a fast-paced environment.

✨Tip Number 3

Dress the part! When you show up for your interview, make sure you look professional yet approachable. It’s all about making a great first impression and showing you care about the role.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Customer Service Assistant

Customer Service
Teamwork
Food Preparation
Cash Handling
Food Handling & Hygiene Standards
Health & Safety Regulations
Time Management
Ability to Work Under Pressure
Enthusiastic Attitude
Reliability
Attention to Detail
Positive Brand Representation
Creativity in Food Display

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for food and people shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.

Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. If you've worked in a busy environment before or have a knack for teamwork, let us know! We love seeing how you can bring your unique spark to our team.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This will help us quickly see why you’d be a great fit for the role!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Compass Group

✨Know Your Stuff

Before the interview, make sure you understand the role of a Customer Service Assistant. Familiarise yourself with the key responsibilities like food preparation and customer interaction. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Your Passion

Since this role is all about food and people, let your enthusiasm shine through! Share examples of how you've delivered excellent customer service in the past or how you thrive in busy environments. This will demonstrate that you have the right attitude for the job.

✨Team Player Vibes

Emphasise your ability to work well in a team. Prepare some anecdotes that highlight your teamwork skills, especially in high-pressure situations. Companies love candidates who can collaborate effectively and contribute to a positive work environment.

✨Ask Smart Questions

At the end of the interview, don’t forget to ask insightful questions about the company culture or opportunities for growth. This shows that you’re not just interested in the job, but also in how you can develop within the company. It’s a great way to leave a lasting impression!

Customer Service Assistant
Compass Group
Location: Oxford

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