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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group UK&I, supporting military and government services with a focus on teamwork.
- Benefits: Enjoy flexible part-time hours, opportunities for progression, and a supportive work culture.
- Why this job: Be part of a friendly team that values individuality and rewards hard work in a fast-paced environment.
- Qualifications: A positive attitude and passion for customer service are essential; catering experience is a plus but not required.
- Other info: Diversity is celebrated here, ensuring everyone feels valued and empowered.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 39 hours per week.As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.Could you bring your spark to Defence? Here\’s what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Creating attractive food and counter displays Representing Defence and maintaining a positive brand image Handling cash and operating the cash register Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Customer Services Assistant will: Have an enthusiastic can-do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliability Have a safety-first mind set Have experience within a similar catering-related role, but this isn\’t essential. Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.Job Reference: com/0409/95732001/51811857/BU #DefenceCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Customer Service Assistant employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for food and customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion shine through. This will help you connect with the team and demonstrate that you're a great fit for the role.
✨Tip Number 2
Familiarise yourself with the company’s values and mission, especially their commitment to diversity and individual growth. When you understand what they stand for, you can tailor your conversations to align with their culture, making you a more appealing candidate.
✨Tip Number 3
Prepare examples from your past experiences that showcase your ability to work under pressure and as part of a team. Being able to share specific stories will highlight your skills and make you memorable to the hiring team.
✨Tip Number 4
If possible, visit one of the locations where you'll be working. Observing the environment and speaking to current employees can give you valuable insights and help you ask informed questions during your interview, showing your genuine interest in the role.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of a Customer Service Assistant.
Craft a Personal Statement: Write a personal statement that reflects your passion for food and customer service. Use specific examples from your past experiences to demonstrate your enthusiasm and ability to thrive in a busy environment.
Highlight Relevant Experience: If you have previous experience in catering or customer service, make sure to emphasise this in your CV. Even if you don't have direct experience, showcase transferable skills such as teamwork, reliability, and a positive attitude.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to creating a positive experience.
✨Highlight Teamwork Skills
Since the role requires being an excellent team player, be prepared to discuss your experiences working in teams. Talk about how you contribute to a collaborative environment and how you handle challenges with colleagues.
✨Demonstrate Your Ability to Thrive Under Pressure
In a busy environment, it's crucial to stay calm and efficient. Prepare to share instances where you've successfully managed high-pressure situations, showcasing your time management skills and reliability.
✨Familiarise Yourself with Food Safety Standards
Understanding food handling and hygiene standards is essential for this role. Brush up on relevant regulations and be ready to discuss how you ensure compliance in your previous roles or how you would approach it in this position.