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- Tasks: Lead daily operations and create exceptional coffee experiences for customers and staff.
- Company: Join Costa Coffee, a major brand in the healthcare sector.
- Benefits: Enjoy a contributory pension, discounts, wellness classes, and career growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in a welcoming environment.
- Qualifications: Passion for service, strong communication skills, and ability to work under pressure.
- Other info: Diversity is our strength; we celebrate unique talents and backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a highly motivated, reliable and dedicated Manager to join our team. Overseeing daily operations, to ensure the smooth running of the operations in a major brand, leading the team with enthusiasm, and ensuring a welcoming environment where both customers and staff can enjoy exceptional coffee experiences.
As a Costa Manager, your main responsibilities will be:
- Oversee daily operations and ensure seamless execution of business goals.
- Ensure waste is kept to a minimum during beverage production.
- Delegate where necessary and ensure the team are pro‑active at all times.
- Completion of weekly bookwork and any other duties that are deemed necessary.
- Act as the main point of contact and decision‑maker.
- Be pro‑active at all times and use initiative, diplomacy and discretion to solve any problems that may arise.
Our ideal Costa Manager will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
- Take initiative and make decisions that are right for our customers.
- Be an excellent team player with great communication skills.
- Have a desire to succeed in your role.
- Possess the ability to work under pressure.
- Demonstrate exceptional timekeeping and reliability.
- Have a safety‑first mindset.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Unwind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
About Us: Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa Coffee Manager employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Coffee Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa Coffee's social media and website. This will help you understand their values and how you can fit in, making it easier to show off your passion for delivering outstanding service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you handle pressure, as these are key for a Costa Manager role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you take pride in your appearance reflects your dedication to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance at landing the job!
We think you need these skills to ace Costa Coffee Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see that you genuinely care about creating exceptional experiences for our customers!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We love seeing how your background aligns with the role of a Costa Manager, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Compass Group
✨Know Your Coffee
Brush up on your coffee knowledge! Understand the different types of coffee, brewing methods, and what makes Costa Coffee unique. This will not only impress your interviewers but also show your passion for delivering outstanding service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to delegate tasks, motivate staff, and create a positive work environment. Remember, they want to see that you can lead with enthusiasm!
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to use initiative and discretion to solve problems. Be ready to discuss these during the interview, as they’ll want to know how you handle challenges and ensure smooth operations.
✨Emphasise Customer Service
Be prepared to talk about your approach to customer service. Share specific instances where you went above and beyond for customers, as this aligns perfectly with the role's focus on creating exceptional coffee experiences.
