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- Tasks: Lead and manage exceptional hospitality for conferences and banquets at a top UK venue.
- Company: Join Levy at the iconic Scottish Event Campus, a hub for live events.
- Benefits: Enjoy a competitive salary, career growth, and industry-leading training.
- Why this job: Be part of a dynamic team delivering unforgettable experiences at major events.
- Qualifications: Experience in event operations and strong leadership skills required.
- Other info: Fast-paced environment with no two days the same.
The predicted salary is between 39500 - 43950 £ per year.
Levy is proud to deliver world-class food and hospitality experiences at the Scottish Event Campus (SEC) — one of the UK's most iconic live event and conference destinations. From international conferences and exhibitions to awards dinners and banquets, no two days are ever the same.
We’re now looking for an experienced Conference & Banqueting Operations Manager to lead the delivery of exceptional hospitality across our conference and banqueting portfolio.
The Role
As Conference & Banqueting Operations Manager, you’ll take full ownership of the operational delivery of conferences, banquets and large-scale events, ensuring every guest experience is seamless, professional and memorable. You’ll work closely with sales, event planning, culinary teams and venue stakeholders, leading from the front and setting the standard for service excellence.
Key Responsibilities
- Lead the end-to-end operational delivery of conference and banqueting events at the SEC
- Manage and motivate large, multi-skilled teams in a fast-paced, high-volume environment
- Ensure all events are delivered to agreed specifications, timelines and budgets
- Maintain exceptional standards of service, presentation, health & safety and food hygiene
- Build strong relationships with clients, internal teams and key venue partners
- Oversee staff planning, rotas, training and on-the-day leadership
- Act as the senior operational presence during events, resolving issues proactively
About You
- Proven experience in conference & banqueting or large-scale events operations
- A confident, hands-on leader with experience managing large teams
- Strong organisational and communication skills
- Calm under pressure, with the ability to adapt quickly in a live-event environment
- Passionate about hospitality, guest experience and operational excellence
- Experience in premium venues, arenas, stadia or convention centres is highly desirable
What’s in It for You
- Competitive salary of £39,500
- The opportunity to work at one of the UK’s leading event destinations
- Career progression within Levy and Compass Group
- Access to industry-leading training and development
- A dynamic role where no two events are the same
If you thrive in a fast-moving events environment and want to be part of a team delivering standout hospitality at some of the UK’s biggest events, we’d love to hear from you.
Conference & Banqueting Operations Manager - SEC employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Banqueting Operations Manager - SEC
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to former colleagues. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in conference and banqueting operations. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've managed large teams and delivered exceptional service under pressure. We want to see that you can lead from the front and keep things running smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Levy.
We think you need these skills to ace Conference & Banqueting Operations Manager - SEC
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to delivering exceptional guest experiences, as this is key for us at StudySmarter.
Tailor Your Application: Make sure to customise your CV and cover letter for the Conference & Banqueting Operations Manager role. Highlight relevant skills and experiences that align with the job description, so we can see how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, making it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and gives you the best chance of standing out in the selection process!
How to prepare for a job interview at Compass Group
✨Know Your Venue
Before the interview, do your homework on the Scottish Event Campus. Familiarise yourself with its layout, key events held there, and any recent news. This shows your genuine interest and helps you speak confidently about how you can contribute to their operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed large teams in high-pressure environments. Be ready to discuss specific challenges you've faced and how you motivated your team to deliver exceptional service during events.
✨Emphasise Guest Experience
Since this role is all about creating memorable experiences, think of instances where you've gone above and beyond for guests. Share stories that highlight your passion for hospitality and your commitment to operational excellence.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their approach to staff training or how they handle unexpected challenges during events. This not only shows your interest but also gives you insight into their operational philosophy.