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- Tasks: Convert enquiries into successful bookings and ensure a seamless guest experience.
- Company: The Venues Collection offers exceptional venues for corporate events across the UK.
- Benefits: Enjoy healthcare perks, discounts, meals, pension, and extra leave for special occasions.
- Other info: Be part of a company committed to Net Zero by 2027 and fair wages.
- Why this job: Join a diverse team focused on creativity, sustainability, and making a real impact.
- Qualifications: 1 year in Conference & Events, GCSEs in Maths and English; A-Levels or degree preferred.
The predicted salary is between 25000 - 32000 £ per year.
Conference and Events Consultant – The Venues Collection
Salary: £28,957 per annum plus benefits
The Venues Collection is a leading group of training, meeting, and leisure venues across the UK, purpose-built to deliver exceptional guest experiences for corporate clients and event organisers alike.
As part of Levy, we combine the strength of a global business with the warmth and personal touch of local hospitality. We are committed to creating inclusive, supportive workplaces where teams are empowered to grow, through initiatives like sustainability, investment in people and property, and delivering thoughtful service, delicious food, and seamless operations.
About the role:
As a Conference & Events Consultant, you will convert enquiries into successful bookings, ensuring a seamless guest experience from initial contact to post-event follow-up. You will be the first contact for corporate clients, training organisers, and event planners, offering expert advice, building trusted relationships, and tailoring our spaces and services to a wide range of events.
Responsibilities:
- Drive Revenue Growth: Manage Conference & Event enquiries efficiently to maximise revenue.
- Deliver Exceptional Service: Exceed client expectations and achieve key performance indicators across all communication channels.
- Build Relationships: Develop strong relationships with clients, venues, and internal teams through knowledgeable enquiry handling.
- Engage with Business Tools: Use forecasts, budgets, and reports to contribute to strategic goals.
- Maintain Accurate Records: Keep detailed records and identify areas for improvement in listings and competitor analysis.
- Know Our Venues: Develop expert knowledge of each venue, support visits, and share insights with the team.
Candidate Requirements:
- Minimum 1 year experience in a Conference & Events environment, with 3 years in hospitality at venue level.
- GCSEs including Maths and English; A-Levels or degree preferred.
- Strong communication skills and confidence in decision-making.
- Excellent organisational and administrative skills; proficiency in Microsoft Office.
- Experience with booking systems like Gratis or Delphi.
- Team-oriented, calm under pressure, solutions-focused.
- Passionate about sales and operations, capable of multitasking and managing feedback.
- Self-motivated with a positive attitude and brand ambassador mindset.
Benefits:
- Healthcare & Wellbeing: Medicash, health checks, discounts at health providers.
- Perks & Discounts: Entertainment, shopping, Vodafone, travel.
- Workplace Benefits: Meals, pension, life assurance, subscriptions.
- Leave & Family Support: 23 days + bank holidays, birthday off, extra leave, baby’s first birthday day off, holiday purchase scheme.
- Career & Financial Support: Training, career pathways, financial wellbeing, salary finance rates.
About Levy:
Levy, part of Compass Group, delivers exceptional food, drink, and hospitality at venues like Wimbledon and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy aims for Net Zero by 2027 and pays all team members at least the Real or London Living Wage.
Why Join Us?
We celebrate diversity, foster inclusion, and value every individual. Our team drives creativity and success, ensuring fairness and equal opportunities. We welcome candidates from all backgrounds to help us create a supportive, equitable workplace where everyone can thrive.
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Conference and Events Consultant - The Venues Collection employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Events Consultant - The Venues Collection
✨Tip Number 1
Familiarise yourself with The Venues Collection and their unique offerings. Understanding the specific venues and their features will help you tailor your conversations with potential clients, showcasing how you can meet their needs effectively.
✨Tip Number 2
Network within the events and hospitality industry. Attend relevant conferences or local networking events to connect with professionals who may provide insights or referrals that could lead to opportunities at The Venues Collection.
✨Tip Number 3
Develop your sales skills by practising your pitch. Since the role involves converting enquiries into bookings, being able to confidently present the benefits of the venues and services will set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills by volunteering to help with event planning or management in your community. This hands-on experience will not only enhance your resume but also demonstrate your passion for the industry when you apply.
We think you need these skills to ace Conference and Events Consultant - The Venues Collection
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in conference and events management, particularly any roles that involved client interaction or sales. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and events. Mention specific experiences where you exceeded client expectations or successfully managed events, and explain why you want to work with The Venues Collection.
Showcase Your Skills: In your application, emphasise your strong communication and organisational skills. Provide examples of how you've handled multiple tasks under pressure, as this is crucial for the role of Conference & Events Consultant.
Research the Company: Familiarise yourself with The Venues Collection and Levy. Understanding their values, mission, and the types of events they host will help you tailor your application and show genuine interest in the position.
How to prepare for a job interview at Compass Group
✨Know Your Venues Inside Out
Familiarise yourself with the venues in The Venues Collection. Understand their unique features, capacities, and services offered. This knowledge will help you tailor your responses and demonstrate your expertise during the interview.
✨Showcase Your Communication Skills
As a Conference and Events Consultant, strong communication is key. Prepare to discuss how you've effectively managed client relationships in the past. Use specific examples to illustrate your ability to exceed client expectations and handle enquiries efficiently.
✨Demonstrate Your Organisational Skills
Be ready to talk about your experience with managing multiple events simultaneously. Highlight your organisational strategies and tools you’ve used, such as booking systems like Gratis or Delphi, to keep everything running smoothly.
✨Emphasise Your Team Spirit
The role requires collaboration with various teams. Share examples of how you've worked well in a team environment, especially under pressure. Show that you can remain calm and solutions-focused while contributing to a positive workplace culture.