At a Glance
- Tasks: Lead operational delivery and create extraordinary experiences across UK venues.
- Company: Join Levy, part of Compass Group, shaping hospitality in iconic locations.
- Benefits: Competitive salary plus benefits, with a focus on wellbeing and inclusion.
- Other info: Opportunity to shape the future of Levy UK and drive exceptional guest experiences.
- Why this job: Make a real impact in hospitality while leading dynamic teams.
- Qualifications: Extensive senior operational leadership experience in hospitality or related fields.
The predicted salary is between 59400 - 72600 £ per year.
Salary: Competitive plus benefits
Shift hours: Full Time
Location: Nationwide / UK Mobile
Lead exceptional hospitality. Shape the future of Levy UK. At Levy, we create meaningful impact through extraordinary experiences for our people, guests, partners, communities and the planet. We're looking for an inspiring, commercially focused Chief Operating Officer to lead operational delivery across our UK portfolio of stadia, arenas, conference and events venues. Reporting to the Chief Executive Officer, you'll turn our strategy into outstanding experiences for guests, strong commercial results and lasting client partnerships. As a member of the executive team, you'll help shape the direction of the business and build the leadership capability to deliver our ambitions.
The role
- Leading through our Business Directors, you'll set clear standards, empower regional teams and ensure every venue delivers exceptional food, drink and hospitality.
- Your responsibilities will include:
- Leading the UK operational strategy, translating our ambitions into clear regional and venue business plans.
- Taking full accountability for operational P&L performance, driving sales growth, profitability and effective cost control.
- Building trusted relationships with senior client stakeholders, supporting long-term partnerships and contract retention.
- Coaching and developing Business Directors, strengthening succession and creating a high-performing leadership team.
- Overseeing new venue mobilisations and transitions, ensuring successful delivery on time and within budget.
- Providing senior operational sponsorship for major capital and venue development projects.
- Using data and insight to improve productivity, commercial performance and the guest experience.
- Supporting new business opportunities and retenders, bringing operational expertise to proposals and presentations.
- Embedding consistent standards across health and safety, compliance, sustainability and people development.
- Working with Levy's partner businesses and brands to create innovative solutions for our clients and venues.
About you
You're a dynamic, engaging leader who combines strategic vision with the ability to deliver through others. You bring commercial judgement, credibility with senior clients and a passion for developing people. You'll bring:
- Extensive senior operational leadership experience within a large, multi-site hospitality, catering, events, leisure or retail business.
- A proven ability to lead complex operations across multiple regions through director-level and general management teams.
- Strong P&L ownership, with expertise in budgeting, forecasting, profit improvement and cost control.
- Experience leading mobilisations, operational transitions or major development projects.
- A track record of building senior client relationships and supporting business growth and retention.
- An analytical approach, using data to challenge performance, improve operating models and deliver change.
- A commitment to inclusive leadership, talent development and exceptional guest experiences.
- The resilience and agility to respond quickly to changing priorities while maintaining quality.
About Levy
Levy is part of Compass Group and delivers food, drink and hospitality at some of the most celebrated venues in sport, entertainment and events. Our partnerships span iconic destinations across the UK, Ireland and Europe. We combine great food, exceptional service and fresh thinking to help our partners realise their ambitions. Our people are at the heart of that work, alongside our commitment to wellbeing, inclusion and a more sustainable future.
Ready to make an impact? Apply now to help shape the next chapter of Levy UK and lead the teams delivering extraordinary experiences across our venues.
Chief Operating Officer - Levy UK & I - Full Time - N/A employer: Compass Group
At Compass Group, we pride ourselves on being an excellent employer, offering a full-time Food & Beverage Supervisor role at RAAF Amberley that combines leadership with a great work-life balance. Our supportive team culture fosters professional growth, with guaranteed pathways to management opportunities and a focus on employee development, all while providing high-quality service to the Defence community. Enjoy weekday-focused shifts, reduced hours during festive seasons, and a range of employee benefits that make working with us both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Operating Officer - Levy UK & I - Full Time - N/A
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Group
Don't be shy about reaching out to Compass Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Chief Operating Officer - Levy UK & I - Full Time - N/A
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
