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- Tasks: Lead a team to deliver exceptional food and service in a vibrant workplace.
- Company: Gather & Gather is a leading workplace catering expert in the UK and Ireland.
- Benefits: Enjoy perks like private medical, holiday purchase scheme, and regular social events.
- Why this job: Join a passionate team focused on great food, customer experience, and personal development.
- Qualifications: Strong chef background with a flair for front-of-house customer service required.
- Other info: Full-time role, Monday to Friday, with a salary of £36,500.
The predicted salary is between 36500 - 36500 £ per year.
Salary: £36500 – £36500Shift hours: Full Time
At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Catering Manager to work with us at prestigious workplace site in Bristol.
Location: BS1 5LF
Rate of pay: £36,500 per annum
Working pattern: 40 hours per week, 7am – 3.30pm Monday – Friday
About The Role::
Our QSD concept is designed to bring the High St feel into the workplace with fresh daily meals designed to be nutritional, well balanced and enjoyed in a fast-paced working environment. Gather & Gather also prides itself on delivering weekly hot counter “Pop Ups” including dishes from our Pizza station, along with fresh baked goods and daily office hospitality menus.
As our Catering Manager you will have a strong chef background, but a passion and flair for FOH customer service. You will be hands on, leading from the front, driving standards & customer experience. Ensuring your Head Chef and team are using the freshest, seasonal ingredients to create daily Gather & Gather menus. Ensuring that every cup of coffee is extracted to perfection, baked goods and retail displays are presented to highest standard and that our customers are the centre of everything we do. You will demonstrate strong coaching skills to support the development of your team. Build solid client & customer relationships to support the growth of your business. Oversee all financials to ensure all business targets and budgets are achieved.
Key responsibilities:
Food and Service Development
• Ensure that the client expectations of food and food service are consistently delivered and measured and are in line with the CH&CO brand.
• Set clear expectations to all staff regarding food and service standards to ensure that all services provided are of the highest standards.
• Continual review of the service and food provided in the site, providing feedback to the team and ensuring any necessary changes are incorporated into the service provision.
Relationship Management
• Be the first point of reference for all client comments and concerns and take any necessary action.
• Actively gain customer feedback and to use the information to improve the offering at any given business.
Finance
• Ensure the site achieves the financial targets agreed with the client in line with the budget.
• If necessary, where budget is not being achieved, identify and implement a strategy, in a timely manner, to overcome the shortfall.
• Make sure income is maximised at the site through effective purchasing, marketing and revenue/ waste control.
Managing/Developing a Team
• Provide effective performance management and appraisals to all Front of House staff in the business and the Head Chef.
• Ensure induction, initial skills and on the job training is provided for all Front of House staff to ensure the service is delivered in line with client expectations and CH&CO standards.
• Using outputs from the performance management and appraisal process identify training needs and work with relevant parties in CH&CO to ensure these needs are met.
Health & Safety
• To keep up to date with all COSHH and HACCP procedures and methods.
Most importantly, take pride in what you do and have fun doing it!
What\’s in it for you?
Working with Gather & Gather has its perks! People are at the heart of everything we do, so we\’ve developed a range of benefits and development opportunities to keep you content.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Private medical eligibility
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Reference: compass/TP/2985129/195047Location: Bristol
Catering Manager- Monday - Friday - Full Time - Bristol employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Manager- Monday - Friday - Full Time - Bristol
✨Tip Number 1
Familiarise yourself with the Gather & Gather brand and their QSD concept. Understanding their approach to workplace catering and customer service will help you align your experience and ideas with their values during any discussions.
✨Tip Number 2
Network with current or former employees of Gather & Gather on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved customer experiences in previous roles. Highlighting your leadership skills and ability to drive standards will resonate well with the hiring team.
✨Tip Number 4
Stay updated on current food trends and customer preferences, especially in workplace catering. Being able to discuss innovative ideas for menu development and service enhancements will demonstrate your passion for the role.
We think you need these skills to ace Catering Manager- Monday - Friday - Full Time - Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering management, particularly any roles where you led a team or managed food service operations. Emphasise your chef background and customer service skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples of how you've driven standards and improved customer experiences in previous roles. This is your chance to show why you're a great fit for Gather & Gather.
Highlight Financial Acumen: Since the role involves overseeing financials, include any experience you have with budgeting, cost control, and achieving financial targets. Be specific about how you’ve maximised income and managed expenses in past positions.
Showcase Leadership Skills: Discuss your experience in managing and developing teams. Provide examples of how you've coached staff, conducted performance appraisals, and implemented training programmes to enhance service delivery.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Food
As a Catering Manager, your love for food and customer service should shine through. Be prepared to discuss your favourite dishes, how you ensure quality in food preparation, and your approach to creating memorable dining experiences.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams and managing staff. Share examples of how you've motivated your team, handled conflicts, and ensured high standards in service and food quality.
✨Know the Financials
Be ready to talk about your experience with budgeting and financial management. Discuss how you've previously maximised income and controlled costs, as well as any strategies you've implemented to overcome financial shortfalls.
✨Prepare for Customer Relationship Management
Gather & Gather values client relationships, so be prepared to discuss how you've built and maintained strong connections with clients in the past. Share specific examples of how you've handled feedback and improved services based on customer input.