At a Glance
- Tasks: Supervise a dynamic team and ensure smooth operations in a bustling coffee shop.
- Company: Join Costa Coffee, a major High Street brand that values individuality.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Part-time role with flexible hours and a supportive work environment.
- Why this job: Grow your career with a company that celebrates diversity and invests in its people.
- Qualifications: Experience in supervising teams and a passion for customer service.
The predicted salary is between 1040 - 1248 β¬ per month.
We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week. As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Responsibilities:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Using the till, taking orders and receiving payments
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Retail Supervisor will have:
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great Customer Service
- Team player and can-do attitude
- Ability to work under pressure whilst maintaining a positive attitude
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Supervisor Costa Coffee - Costa in Carlisle employer: Compass Group
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As a Retail Supervisor at Costa Coffee, you will enjoy a supportive work culture that encourages career progression, competitive pay, and a range of benefits, all while working in a vibrant High Street environment. Join us to be part of a diverse team where your contributions are recognised and celebrated, making every day rewarding.
StudySmarter Expert Adviceπ€«
We think this is how you could land Supervisor Costa Coffee - Costa in Carlisle
β¨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group's values and how they celebrate individuality. This will help you connect with the team and show that you're a great fit.
β¨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll need to demonstrate excellent communication. Role-play common scenarios with a friend to boost your confidence and show off your can-do attitude.
β¨Tip Number 3
Be ready to talk about teamwork! Think of examples where you've successfully led a team or supported your colleagues. This will highlight your supervisory experience and show that you can create a positive environment.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Compass family and ready to grow your career with us.
We think you need these skills to ace Supervisor Costa Coffee - Costa in Carlisle
Some tips for your application π«‘
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a Retail Supervisor and what makes you a great fit for our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. Focus on your previous supervisory roles and any customer service skills that align with what weβre looking for at Costa.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:We encourage you to apply directly through our website. Itβs the best way to ensure your application gets to us quickly and efficiently, plus youβll find all the info you need about the role there!
How to prepare for a job interview at Compass Group
β¨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Supervisor at Costa Coffee. Familiarise yourself with their operations, values, and what makes them stand out in the high street market. This will help you answer questions confidently and show that you're genuinely interested.
β¨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be supervising a team, so be ready to discuss your previous experience in leading teams. Prepare examples of how you've created a positive environment, delegated tasks, and supported your colleagues. This will demonstrate your ability to manage and motivate a team effectively.
β¨Customer Service is Key
Costa Coffee prides itself on great customer service, so be prepared to talk about your approach to customer interactions. Share specific examples of how you've handled difficult situations or gone above and beyond for customers. This will highlight your commitment to maintaining high standards.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.