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- Tasks: Lead compliance and quality assurance in a major healthcare contract.
- Company: Join Medirest, part of Compass Group UK&I, in a dynamic healthcare environment.
- Benefits: Enjoy a comprehensive benefits package, including discounts and wellness classes.
- Why this job: Make a real impact on patient care and drive continuous improvement.
- Qualifications: Experience in compliance or quality roles within regulated environments is essential.
- Other info: Be part of a diverse team that values your unique talents and growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Head of Compliance & Quality Assurance to lead commercial, contractual, quality and health & safety compliance across a major healthcare contract at Addenbrooke's Hospital. Reporting to the Contract Director, you will set standards, manage risk and drive continuous improvement within a complex, regulated environment.
Leading a team of 1 Manager and 6 Officers, you will oversee audit and monitoring activity, ensure robust compliance with SLAs, KPIs and regulatory requirements, and work closely with operations to improve quality, performance and efficiency. You will act as a trusted advisor to stakeholders, support contractual governance and play a key role in maintaining strong client relationships.
Key Responsibilities- Lead and develop the Quality Control Manager and Officers, embedding a strong culture of quality, safety and continuous improvement.
- Own all quality, health & safety and monitoring activity, ensuring full commercial, contractual and regulatory compliance.
- Provide expert compliance and risk advice, supporting stakeholders with contractual interpretation, SLAs, KPIs and performance frameworks.
- Oversee auditing, monitoring and reporting, including management information, variance analysis and corrective actions.
- Develop and maintain the Quality Plan and monitoring systems to evidence compliance and drive improved outcomes.
- Manage quality, operational and commercial risks, supporting governance, claims management and dispute resolution as required.
- Build strong client and stakeholder relationships, supporting patient experience improvement and service integrity.
- Drive innovation and continuous improvement through benchmarking, service trials and action led improvement plans.
- Significant experience in a senior compliance, quality or audit role within a complex or regulated organisation.
- Strong commercial and contractual expertise, including SLAs, KPIs, payment mechanisms and performance frameworks.
- Proven ability to drive quality improvement and deliver compliance related initiatives.
- Experience working in healthcare, hospital or highly regulated environments.
- Sound knowledge of ISO standards, quality management systems and auditing (e.g. LRQA or equivalent).
- Confident leader with experience managing and developing teams and senior stakeholders.
- Strong understanding of risk, governance, GDPR and contractual/legal principles.
- Excellent communication, influencing and analytical skills, with high personal integrity.
- Highly organised, self-motivated and adaptable, with strong IT and reporting capability.
- Enhanced DBS clearance.
- Project management qualification (e.g. PRINCE2, APM)
- Experience leading service innovations, trials or multi-site contracts
- Additional quality qualifications (e.g. ISO Lead Auditor)
We ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Head Of Compliance And Quality Assurance in Cambridge employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Compliance And Quality Assurance in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at Addenbrooke's Hospital or similar organisations. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on compliance and quality assurance topics relevant to the role. We recommend creating a list of potential questions and practicing your answers. This will help you feel more confident and articulate during the actual interview.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight specific examples where you've led teams or driven quality improvements. This will demonstrate that you're not just a fit for the role, but a standout candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Head Of Compliance And Quality Assurance in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Compliance & Quality Assurance role. Highlight your experience in compliance, quality management, and any relevant healthcare background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven quality improvement and managed compliance in previous positions. Let us know why you’re excited about joining our team!
Showcase Your Leadership Skills: As a leader, it's crucial to demonstrate your ability to manage and develop teams. In your application, mention any experience you have in leading teams, especially in regulated environments. We want to see how you can inspire and drive continuous improvement!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of compliance, quality assurance, and health & safety regulations. Familiarise yourself with relevant ISO standards and the specific SLAs and KPIs mentioned in the job description. This will show that you're not just a good fit but also genuinely interested in the role.
✨Showcase Your Leadership Skills
Since you'll be leading a team, prepare examples of how you've successfully managed and developed teams in the past. Think about times when you drove quality improvements or handled complex compliance issues. Be ready to discuss your leadership style and how you foster a culture of continuous improvement.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific compliance challenges or improve quality in a healthcare setting. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your thought process and demonstrate your problem-solving skills effectively.
✨Build Rapport with Interviewers
Remember, this isn't just about your qualifications; it's also about fit. Engage with your interviewers by asking insightful questions about their experiences and the company culture. Building a connection can make a lasting impression and show that you're a team player who values collaboration.
