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For Companies At a Glance
- Tasks: Support exceptional patient dining services and coordinate meal delivery at Addenbrooke's Hospital.
- Company: Join Compass Group, a global leader in food and support services.
- Benefits: Flexible hours, competitive salary, and a caring work environment.
- Why this job: Make a real difference in patient experiences through compassionate service.
- Qualifications: Food safety knowledge and experience in catering or healthcare environments.
- Other info: Opportunity for career growth in a supportive and inclusive culture.
The predicted salary is between 30000 - 35000 £ per year.
Help Us Deliver Safe, Compassionate, and High Quality Patient Dining Services
We are looking for a dedicated and people-focused Deputy Patient Dining Manager to support the delivery of exceptional ward level catering at Addenbrooke's Hospital. Working as part of Medirest, the specialist healthcare division of Compass Group, you will play a key role in ensuring patients receive the right meal, at the right time, in the right way. If you are passionate about food safety, service excellence, and leading teams in a healthcare environment, this is a fantastic opportunity to make a real difference to patient experience every day.
What You'll Be Doing
- Help coordinate daily ward level meal services (breakfast, lunch, dinner, snacks, and specialist meals) ensuring punctual, accurate, and compassionate delivery.
- Monitor meal presentation, portioning, nutritional compliance, and service consistency, taking action where needed.
- Support the implementation of clinical, allergen, IDDSI, cultural, and religious dietary requirements in partnership with dietetic and clinical teams.
- Promote the Right First Time meal accuracy approach and report any deviations.
- Carry out daily/weekly/monthly food safety checks including HACCP, temperature logs, cleaning routines, and allergen controls.
- Help maintain full compliance with Food Standards, CQUINs (retail only), Environmental Health requirements, and internal governance.
- Assist in audit preparation, lead elements of the audit process, and support follow up action plans.
- Provide guidance and coaching to ward based catering teams, ensuring high performance and excellent patient service.
- Support recruitment, onboarding, competency checks, mandatory training completion, and performance management.
- Foster a positive, inclusive, and values driven culture across the team.
- Act as the operational lead in the absence of the Patient Dining Manager.
- Serve as a key point of contact for ward managers, matrons, dietitians, nursing teams, and facilities partners.
- Attend Trust meetings when delegated and contribute to performance reporting and insights sharing.
What We're Looking For
- You will be someone who leads with compassion, operates with professionalism, and thrives in a fast moving healthcare environment.
- Ideally, you will have:
- Level 2 or Level 3 Food Safety qualification (or willingness to obtain).
- Strong understanding of food safety, hygiene, HACCP, allergens, and compliance documentation.
- Experience in catering or food service within healthcare, hospitality, or high volume environments.
- Knowledge of clinical dietary requirements including allergens, IDDSI, and cultural/religious diets.
- Experience supervising staff or coordinating meal services.
- Strong communication skills and confidence working with clinical teams.
- Experience with audits or service improvement activity.
- Understanding of staffing rotas, labour budgets, or cost control basics (desirable).
- A compassionate, patient focused approach.
- A proactive, solution oriented mindset and a commitment to continuous improvement.
- Strong IT, organisational, and communication skills.
- Ability to plan, prioritise, and adapt within a service led environment.
About Compass Group
Compass Group is a world leader in outsourced food and support services, operating in more than 25 countries and employing over 590,000 colleagues. We are committed to creating a caring, inclusive culture where everyone can thrive, and our people are at the heart of everything we do.
Ready to Shape a Great Patient Experience?
If you are committed to delivering safe, high quality, and compassionate patient dining services, we would love to hear from you. Apply today and help us deliver excellence in patient care at Addenbrooke's Hospital.
Deputy Patient Dining Manager in Cambridge employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Patient Dining Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and catering sectors, especially those connected to Addenbrooke's Hospital. A friendly chat can open doors and give you insights that might just land you that Deputy Patient Dining Manager role.
✨Tip Number 2
Prepare for the interview by brushing up on your food safety knowledge and understanding of dietary requirements. We want you to shine when discussing how you can ensure high-quality patient dining services!
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've successfully led a team or improved service delivery. This is key for the Deputy Patient Dining Manager position, so let us see your passion for leading teams in a healthcare environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Compass Group and making a difference in patient care.
We think you need these skills to ace Deputy Patient Dining Manager in Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in healthcare catering. We want to see how your skills align with the role of Deputy Patient Dining Manager, so don’t hold back on showcasing your relevant achievements!
Show Your Passion for Patient Care: In your application, let us know why you’re passionate about delivering high-quality patient dining services. Share any experiences that demonstrate your commitment to food safety and compassionate service – it really makes a difference!
Highlight Your Team Leadership Skills: Since this role involves guiding and coaching teams, be sure to mention any previous leadership or supervisory roles you've had. We love to see examples of how you've motivated others and improved service delivery in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Compass Group
✨Know Your Stuff
Make sure you brush up on food safety regulations, HACCP guidelines, and dietary requirements. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of compliance in a healthcare setting.
✨Show Your Compassion
Since this role is all about patient dining, be prepared to share examples of how you've demonstrated compassion and care in previous roles. Think about times when you went above and beyond for customers or colleagues, as this will resonate well with the interviewers.
✨Teamwork Makes the Dream Work
Highlight your experience in leading teams and coordinating meal services. Be ready to discuss how you’ve fostered a positive team culture and supported staff development, as this is crucial for the Deputy Patient Dining Manager position.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics at Addenbrooke's Hospital. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Consider asking about their approach to patient feedback or how they handle dietary challenges.
