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- Tasks: Support daily operations and lead a motivated team at Costa Coffee.
- Company: Join Compass Group, a leader in the food service industry.
- Benefits: Enjoy competitive pay, career growth, and exclusive discounts.
- Why this job: Make a real impact while delivering exceptional customer experiences.
- Qualifications: Previous supervisory experience and strong leadership skills required.
- Other info: Dynamic work environment with opportunities for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting a dedicated Assistant Costa Coffee Manager to join our team. This is an exciting opportunity to support the day-to-day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality. Working alongside the Store Manager, you will help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.
Main Responsibilities:
- Support the Manager in the daily running of the Costa store
- Lead, motivate, and inspire the team to deliver exceptional customer service
- Assist with staff rotas, stock management, and ordering supplies
- Ensure the café is clean, well-presented, and compliant with all health and safety standards
- Help manage cashing-up, record keeping, and other administrative tasks
- Maintain a positive and professional atmosphere within the team
- Step up and take responsibility in the Manager's absence
About You:
- Previous experience in a supervisory or team leader role within a café, retail, or catering environment
- Strong communication and leadership skills
- Excellent customer service focus with a proactive attitude
- Reliable, well-presented, and able to work under pressure
- A team player with the ability to use your own initiative
- Committed to maintaining high standards of hygiene and safety
We ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass, you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager - Costa Coffee in Cambridge employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Costa Coffee in Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa Coffee's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Assistant Manager role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A well-presented appearance shows that you take the opportunity seriously and are ready to represent Costa Coffee.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager - Costa Coffee in Cambridge
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Mention any relevant experience you have in the café or retail world, and how it fuels your desire to create amazing customer experiences.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership abilities. Share examples of how you've motivated and inspired others in previous roles – we want to see that you can bring out the best in your team!
Be Detail-Oriented: Pay attention to the details in your application. From spelling and grammar to ensuring you address all the key responsibilities mentioned in the job description, a polished application shows us you're serious about the role and can handle the operational excellence we strive for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Compass Group
✨Know Your Coffee
Brush up on your coffee knowledge! Familiarise yourself with Costa Coffee's menu, including their signature drinks and any seasonal offerings. Being able to discuss your favourite drinks or suggest pairings can show your passion for the brand and impress the interviewers.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff or resolved conflicts. Highlighting your leadership experience will demonstrate that you're ready to support the Store Manager and inspire the team.
✨Customer Service Focus
Be ready to share specific instances where you provided exceptional customer service. Discuss how you handled difficult situations or went above and beyond for customers. This will showcase your proactive attitude and commitment to maintaining high standards.
✨Understand Operational Excellence
Familiarise yourself with the daily operations of a café. Be prepared to discuss how you would manage stock, maintain cleanliness, and ensure compliance with health and safety standards. Showing that you understand these aspects will highlight your readiness for the role.
